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Hampton Inn Council Bluffs

4.3
(979 reviews)
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Business Details

2204 River Road, Council Bluffs, IA
51501, United States
(712) 328-2500
https://www.hilton.com/en/hotels/omacbhx-hampton-council-bluffs/

About

HotelHampton Inn
The Hampton Inn Council Bluffs hotel, located at I 29 Exit 52 Nebraska Ave., is connected to the Ameristar Casino and Entertainment Pavilion by an indoor walkway. The casino features on site restaurant options including the ESPN Sports Bar. Located minutes from several local attractions, the Hampton Inn is perfectly centered between Omaha and Council Bluffs. These locations include the Historic Old Market, Charles Schwab Field, CHI Health Center, Mid America Center, and Iowa West Fieldhouse. Travelers to Council Bluffs, Iowa will find our Hampton Inn hotel features five floors with 98 rooms, many offering beautiful views of the Missouri River. Amenities at our hotel include complimentary continental breakfast featuring hot items, an indoor pool, an upgraded fitness center, complimentary shuttle service within a five mile radius, and free parking. Guest room amenities include in room coffeemakers, hair dryers, irons, and televisions with cable. We also offer connecting rooms, cribs, express checkout, local golf course access, a safe deposit box, and secretarial services. Laundry and valet services, meeting and banquet facilities, audio visual equipment, and rollaway beds are available for a nominal fee. We love having you here in Iowa at the Hampton Inn Council Bluffs Ameristar Casino hotel.

Location

Hampton Inn Council Bluffs
2204 River Road, Council Bluffs, IA
51501, United States

Hours

Reviews

4.3
979 reviews
5 stars
555
4 stars
250
3 stars
87
2 stars
47
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness was mixed; while many guests praised the clean rooms, several reported issues with dirty bedding and bathrooms.

Staff Service

The staff received high marks for friendliness and helpfulness, with many guests appreciating their professionalism and willingness to assist.

Comfort

Several reviews highlighted discomfort with the beds, noting they were too firm or in poor condition, impacting the overall sleep quality.

Breakfast

Guests generally enjoyed the breakfast offerings, noting variety and quality, with some appreciating the convenience of grab-and-go options.

Location

The hotel’s location was frequently praised for its proximity to the airport and nearby casino, making it a convenient choice for travelers.
  • SK
    Samantha Kirch
    Feb 3, 2026
    5.0
    Would stay there again! Hotel was nice and beds and pillows amazing. Was surprised and appreciated the breakfast to go paper bag options in the early morning for people leaving to go on the shuttle van before breakfast to the airport. That in itself garnered a lot of respect from me. Loved the cookie treat idea at front desk but didnt like the flavor. All in all great experience!
  • DE
    Diesel Engines
    Jan 17, 2026
    5.0
    Clean rooms. Great staff.
  • CR
    Casco Ramelb
    Jan 14, 2026
    5.0
    I've been here once, everything was fine! Thanks for the service!
  • MZ
    Matt Zoppa
    Dec 29, 2025
    2.0
    This was by far one of the worst hotel stays I’ve ever had. We stayed for one night, checking in Friday, December 19, 2025 and checking out Saturday, December 20, 2025. After a nine-hour drive, we arrived to find a large stain on the sheets and a clump of hair under the comforter. There was also visible dirt and debris in the bathroom, indicating the room had not been properly cleaned. When we brought this to the front desk, the staff member insisted the room was clean and dismissed the soiled bedding in front of us, saying housekeeping had “just missed a spot.” She initially offered only a blanket rather than replacing the bedding. After insisting, we were given replacement bedding that turned out to be the wrong size for the bed, and we were told to go change the bedding ourselves. When we returned again, we were told no manager was on site and would not be available until Monday. The staff member said she would pass along the issue but did not ask for our name or room number before walking away. A clean room is the absolute minimum expectation, and this experience was unacceptable. As a Hilton Honors Silver member, I’ve had many positive stays with Hilton properties, including multiple stays immediately following this one, none of which had issues like this. I will not stay at this property again and expect appropriate follow-up from management. EDIT: The hotel's general manager contacted me directly, acknowledged the issues, and issued a full refund. I appreciate the professional follow-up and willingness to address the situation internally.
  • CB
    Charmayne Bates
    Dec 12, 2025
    3.0
    Only stopped infor directions.
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Frequently Asked Questions About Hampton Inn Council Bluffs

What are the check-in and check-out times at Hampton Inn Council Bluffs?

Check-in time is at 3:00 PM, and check-out time is at 11:30 AM.

Is breakfast included at Hampton Inn Council Bluffs?

Yes, a complimentary breakfast featuring hot buffet items is available for guests.

Brand Certified Facts from Hampton Inn Council Bluffs

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