Business Details
About
Hotel
Located in Council Bluffs,IA, the Best Western Crossroads of the Bluffs is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Crossroads of the Bluffs
2216 27TH AVE, Council Bluffs, IA
51501, United States
Hours
Reviews
3.7
1,430 reviews
5 stars
559
4 stars
364
3 stars
181
2 stars
121
1 star
205
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests reported clean rooms, many others noted issues with cleanliness, including dirty bathrooms and unkempt areas.
Customer Service
Customer service experiences varied widely; some guests praised the friendly staff, while others reported unhelpful or rude interactions.
Amenities
The hotel offers a decent breakfast and a clean pool, but many guests expressed disappointment with the lack of elevators and maintenance issues.
Noise Levels
Several reviews mentioned noise disturbances from nearby trucks and other guests, impacting sleep quality.
Value for Money
Guests felt that the hotel was overpriced for the quality of accommodations, with many stating they would not return.
- MPMichael PedersonOct 30, 20255.0I arrived. I slept. I went on my way.
- KRKaren RhinoOct 28, 20254.0Beautiful pool & lounge area. Rooms are nice. NO Hot tub/spa ( even though sign on pool area says & spa... 2 floors. No elevator.
- JHJennifer HenningOct 22, 20251.0Whatever sorry I am
- LMLaDonna MinjarezOct 15, 20253.0Check in was fast and easy. The gave us a bottled water at check in. The room price was moderate. All the lamps and clock were unplugged when we arrived at our room. Figured out how to plug one in for use. Our room was in the back up of the facility. We could hear the 18 wheelers fans going all night. That were parked behind the facility. Making it a rough sleep. Got up this a.m. for a cup of coffee to find something in my cup once I opened the plastic. The bed was average. Room slightly older. Tissue were soft for your nose. The toilet paper was rough. They do have hot breakfast here.
- MMMel MattsonSep 15, 20255.0This was our second stay at the Crossroads. We had a pet friendly room that was well accommodated and comfortable. The beds and pillows were quite nice and we will definitely plan another stay during our annual trip to the Midwest.
Frequently Asked Questions About Best Western Crossroads of the Bluffs
Where is Best Western Crossroads of the Bluffs located?
It is located at 2216 27TH AVE, Council Bluffs, IA 51501, US.
Does Best Western Crossroads of the Bluffs offer free breakfast?
Yes, free breakfast is available at the hotel.
Is the property smoke-free?
Yes, Best Western Crossroads of the Bluffs is a smoke-free property.
Is Wi-Fi available at Best Western Crossroads of the Bluffs?
Yes, free Wi-Fi is available for guests throughout the hotel.
Does the hotel have a fitness center?
Yes, there is a fitness center available for guests.
What are the operating hours of Best Western Crossroads of the Bluffs?
The hotel operates 24 hours a day, every day of the week.
How can I contact Best Western Crossroads of the Bluffs by phone?
You can reach the hotel by phone at +1 712-322-3150.
Are there any dining options near Best Western Crossroads of the Bluffs?
Yes, several Arby's fast food restaurants are located nearby for quick and convenient dining.
Can I send or receive money transfers close to Best Western Crossroads of the Bluffs?
Yes, Western Union money transfer services are available nearby for your convenience.
How can nearby places like Arby's and Western Union be useful during my stay?
After a stay at Best Western Crossroads of the Bluffs, you can conveniently grab a quick meal at Arby's or handle money transfers at Western Union, all located nearby.