Staff Professionalism
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly during group events, leading to negative experiences for guests.
Cleanliness Issues
Many guests reported unsanitary conditions, including dirty rooms, unpleasant odors, and concerns about bedbugs.
Facility Condition
The hotel is described as outdated and in need of repairs, with broken elevators and general disrepair noted by multiple customers.
Mixed Dining Experience
While some guests enjoyed the attached restaurant, others found the food and service to be mediocre or slow.
Parking and Accessibility
Guests expressed frustration with parking arrangements and accessibility issues, particularly with the elevator being out of service.