Best Western La Grande Hacienda

3.9
431 reviews

About

HotelBest Western
Located in Cherokee,IA, the Best Western La Grande Hacienda is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western La Grande Hacienda
1401 N 2ND ST, Cherokee, IA
51012, United States

Hours

Reviews

3.9
431 reviews
5 stars
208
4 stars
94
3 stars
52
2 stars
34
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sam and James for their exceptional service.

Cleanliness

While some guests reported clean rooms, there were multiple complaints about unclean areas, including mold and dirty carpets.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the hot options available.

Facility Condition

Several reviews noted that the hotel is in need of renovations, with issues like outdated facilities, broken amenities, and cleanliness concerns.

Location

The hotel is conveniently located near the highway and local amenities, making it a favorable choice for travelers.
  • CM
    Craig McCormick
    4 days ago
    5.0
    Great hotel! Parking for Semi trucks and they have a nice pool. Service is top notch!!!
  • CH
    Chelsea Holderbecker
    4 days ago
    1.0
    I wouldn't recommend this hotel to my worst enemy. The pool was 65°, my kids wouldn't even dip their toes into it. Make sure you check your bank account because they'll tack on extra charges for dirty towels. I should have known considering there weren't any guests there on a holiday weekend.
  • HS
    HENRY SÁNCHEZ
    6 days ago
    5.0
    The hotel is very good and they have nice bug rooms and people are very kind and helpful. It was amazing experience at best western they maintain their standard. Very cool place.
  • TB
    Tylor Bennington
    Jan 5, 2026
    1.0
    I have children that live in the area and I have stayed here every time I have came up.They charged me twenty dollars for a wash cloth that I wiped my hands from eating ribs. I asked if I could have the wash cloth means I paid for it. The manager stated I’m not allowed to stay at this location any more over a wash cloth that had few spots on it. This hotel has really went down hill over the years. Apparently they are ok with losing business.
  • KP
    Kent Penney
    Dec 26, 2025
    4.0
    James at the front desk was very helpful and accommodating. Even let us check in early. Always good service and a good stay!

Frequently Asked Questions About Best Western La Grande Hacienda

Does Best Western La Grande Hacienda offer free breakfast to guests?

Yes, Best Western La Grande Hacienda provides free breakfast to all guests.

Is the Best Western La Grande Hacienda a smoke-free property?

Yes, it is a smoke-free property to ensure a comfortable stay for all guests.