Holiday Inn Express Cedar Rapids (Collins Rd) by IHG

4.2
475 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
At the Holiday Inn Express Cedar Rapids (Collins Road), we believe in convenience. Every room includes a microwave, mini-fridge and Keurig Coffeemaker. Enjoy free Wi-Fi access and a 24-hour Business Center to keep up with work from back home. After a relaxing sleep, join us downstairs for a free breakfast. As one of the most dynamic cities in Iowa, Cedar Rapids has much to offer area travelers. Convenience is certain for business and leisure guests alike, as well as those visiting academic institutions like Coe College, Mount Mercy University, and the University of Iowa because our location is convenient to everything. Leisure guests can venture just a few miles to find the perfect item at Lindale Mall, see an incredible show at the Alliant Energy Powerhouse, or cheer on the Kernels at Veterans Memorial Stadium. Sports fans can enjoy easy access to Tuma Soccer Complex, the state's largest soccer complex. Take a spin in the nearby Czech Village or the NewBo City Market. After a full day, take a dip in our heated, indoor pool. Keep your workout routines going in our Fitness Center. Have a family dinner on our outdoor patio complete with complimentary use of our grill. Get excited and begin planning your trip today.

Location

Holiday Inn Express Cedar Rapids (Collins Rd) by IHG
1230 Collins Road NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

4.2
475 reviews
5 stars
252
4 stars
132
3 stars
40
2 stars
22
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with dirty bathrooms and pool areas.

Staff Performance

The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported unprofessional behavior and disorganization.

Breakfast Quality

Breakfast options were generally well-received, with a variety of items available, though some guests found the quality lacking or experienced issues with availability.

Room Comfort

Rooms were often described as clean and comfortable, but there were complaints about noise levels and some maintenance issues.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly regarding check-in delays and management responsiveness.
  • LJ
    Larry Ellison Jr
    Nov 1, 2025
    5.0
    Great stay. Let us check in early.
  • LE
    Lynda Eide
    Sep 26, 2025
    5.0
    Great facility, clean rooms, reasonable and quiet!!
  • RR
    Raymond Russell
    Sep 21, 2025
    5.0
    We had the pleasure of staying at this establishment, and we must say, it was a delightful experience from start to finish. The evening check-in was prompt and friendly, setting a positive tone for our stay right away. The common areas were clean and tidy, which gave a great first impression. Upon entering our room, we were pleasantly surprised by how clean and spacious the room was. We appreciated the numerous lights that were situated throughout the entire room. The amenities were nicely stocked, making it easy to settle in and feel comfortable after a long day of traveling. One of the highlights of out stay was the breakfast. There was a nice variety of items to choose from, ensuring that everyone could find something to enjoy. The lemon cranberry muffin was delicious paired with our hot coffee. Thanks to all the staff who made our stay pleasant. Overall, we highly recommend this place to anyone looking for a clean, welcoming, and well-managed establishment.
  • MM
    MajikMan747
    Sep 20, 2025
    5.0
    Lots of options for breakfast. The staff was great. Rooms are clean & comfortable.
  • JD
    Jonathan Dixon
    Sep 14, 2025
    1.0
    My 1-star review is based on the “mean girls” type behavior of the front desk employees. The staff at this hotel acted unprofessional and immature. While I was sitting in the lobby area just a few feet away, they spent their time gossiping about a former coworker and guests. Listening to them trash-talk someone who used to work and guests who were staying there was uncomfortable and completely inappropriate, especially in front of other guests. Instead of greeting people or paying attention to guests, they were too busy laughing and tearing people down. It was petty, unprofessional, and made the entire hotel feel cheap. Front desk staff set the tone for the whole experience, and this set a very bad one. I would not stay here again because of this behavior. If management cares at all about guest experience, they need to deal with this immediately.

Frequently Asked Questions About Holiday Inn Express Cedar Rapids (Collins Rd) by IHG

Is free breakfast available at Holiday Inn Express Cedar Rapids (Collins Rd)?

Yes, a free buffet breakfast is available to guests at Holiday Inn Express Cedar Rapids (Collins Rd).

What are the check-in and check-out times at Holiday Inn Express Cedar Rapids (Collins Rd)?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.