Frequently Asked Questions About DU Business Travel
What is a Travel Management Company (TMC), and how is it different from an online booking site?
A Travel Management Company (TMC) is a corporate travel partner that helps organizations book business travel, control costs, enforce travel policy, and support travelers around the world. Unlike online travel agencies or consumer booking sites, a TMC provides dedicated advisors, corporate travel technology, negotiated air and hotel discounts, real-time reporting, and 24/7 emergency assistance. Companies choose DU Business Travel to improve travel program efficiency, reduce spend, and elevate traveler safety.
How does DU Business Travel help companies save money on business travel?
TL/DU helps companies reduce business travel spend through negotiated airline discounts, preferred hotel rates, strategic sourcing, policy compliance tools, and comprehensive analytics. Our corporate travel experts identify cost-saving opportunities, recover unused tickets, track traveler behavior, and use benchmarking data to optimize supplier contracts. Organizations partner with DU Business Travel to lower total travel cost while improving traveler experience and program performance.
What booking tools and mobile apps do you provide for travelers?
DU Business Travel offers corporate online booking tools and a mobile travel management app that allows employees to book business travel, access itineraries, receive flight alerts, and get on-demand support. Our technology ensures policy compliance, integrates with negotiated rates, and provides a seamless user experience across desktop and mobile. Companies rely on our tools to streamline booking, reduce manual work, and enhance traveler satisfaction.
How do your service fees work, and what pricing models do you offer?
DU Business Travel offers clear, customizable service fee structures for corporate travel programs, including transaction fees, monthly subscription fees, and hybrid pricing. Our transparent approach makes it easy for companies to budget business travel costs and understand exactly what services they receive. We help organizations choose the right pricing model based on their travel spend, booking patterns, and service expectations.
What does implementation look like, and how long does it typically take?
DU Business Travel's corporate travel program implementation typically takes 2-6 weeks, or possibly longer depending on complexity, and includes project planning, travel policy setup, booking tool configuration, traveler profile creation, testing, and user training. Our project manager ensures a smooth transition with minimal disruption. Companies choose DU Business Travel for fast, efficient onboarding and a proven implementation process that accelerates program adoption.
How do you support travelers during emergencies or disruptions?
DU Business Travel provides 24/7 emergency travel support, real-time disruption monitoring, traveler tracking tools, and instant access to experienced travel advisors. Whether it's a flight cancellation, missed connection, or international emergency, our team ensures travelers receive fast, reliable help. Companies rely on DU Business Travel's risk-management solutions to protect employees and minimize downtime.
Do you provide negotiated air, hotel, and car rental discounts?
DU Business Travel offers corporate travel discounts on airfare, hotels, and rental cars through consortium programs, preferred supplier partnerships, and negotiated contracts. Clients benefit from lower rates, added amenities, and improved availability. Our sourcing specialists can also negotiate custom agreements to maximize savings across your travel program.
What reporting and analytics tools do you offer for travel managers and finance teams?
DU Business Travel offers advanced corporate travel reporting and analytics, including real-time dashboards, spend analysis, policy compliance reporting, benchmarking, and custom data exports. These tools help companies optimize supplier contracts, control costs, and gain visibility into traveler trends. Finance teams rely on DU Business Travel for accurate, audit-ready business travel data.
How do you help companies manage travel policy compliance?
DU Business Travel strengthens travel policy compliance through rule-based booking tools, approval workflows, real-time policy alerts, and detailed compliance reporting. Our approach helps organizations reduce unauthorized bookings, improve cost control, and ensure employees follow company travel guidelines. Businesses choose DU Business Travel for an integrated, technology-driven compliance strategy.
How does your duty-of-care program work, and what tools do you use to track traveler safety?
DU Business Travel offers comprehensive duty-of-care solutions including traveler tracking, risk-management alerts, emergency support, and real-time reporting. Our tools help companies monitor employee locations, respond to global incidents, and maintain compliance with corporate safety policies. Organizations rely on DU Business Travel to enhance traveler safety and reduce risk exposure.