Best Western Plus Longbranch Hotel & Convention Center

4.1
1179 reviews

About

Hotel
At the Best Western Plus Longbranch Hotel & Convention Center you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Longbranch Hotel & Convention Center will stand out among other hotels in Cedar Rapids,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Longbranch Hotel & Convention Center will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Longbranch Hotel & Convention Center
90 Twixt Town Rd NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

4.1
1,179 reviews
5 stars
587
4 stars
344
3 stars
109
2 stars
41
1 star
98

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty common areas, unkempt bathrooms, and unpleasant odors in rooms.

Customer Service

While some guests praised the friendly staff, others reported rude service and poor management responses to complaints.

Breakfast Quality

Many customers expressed disappointment with the breakfast options, citing poor quality and limited availability.

Amenities and Facilities

Guests appreciated the pool, gym, and unique layout of the hotel, but noted that some facilities were outdated or poorly maintained.

Value for Money

Several reviews indicated that the hotel did not meet expectations for the price, with some guests feeling overcharged for the quality of their stay.
  • MH
    Mary Higgins
    1 day ago
    5.0
    Great! Clean and convenient
  • JM
    Jacob M
    3 days ago
    2.0
    The room itself was clean and well prepared. The hotel layout is a bit confusing, but I did end up with a good parking spot and easy access to my room. The parking lot, however, wasn’t very clean—trash and debris made me a little uneasy about leaving my vehicle overnight. The elevator was also dirty, so I wasn’t expecting much, but the room was a pleasant surprise. The attendant who checked me in looked like he had just rolled out of bed—and it was 3 p.m.—which didn’t give a great first impression. Breakfast was not appetizing. I’m celiac (gluten free) and the options were waffles, sausage and biscuits, and eggs. The fruit didn’t look very fresh, and the eggs were overcooked, had an unpleasant smell, and tasted bad. I took one bite and I’m pretty sure the attendant saw me spit them out. The overall crowd in the hotel was diverse and very loud. Not disrespectful, just distracting. The coffee comes from a dispenser, so I skipped it; fortunately there are a couple of coffee shops nearby. Honestly, I’m surprised this hotel has such a high rating. There were quite a few things to be desired.
  • GM
    Ginger Menard
    Oct 19, 2025
    4.0
    Big room, plenty of room. Kinda tucked away but still extremely close to everything. Only draw back would be, needing more room when fixing your breakfast. The cafe’ is great but there just isn’t much room when fixing your food.
  • AP
    Andrew Paciorek
    Oct 16, 2025
    5.0
    I had such a wonderful time here! You can really see that they’ve invested in their hotel. My room was super nice and modern—you could tell. They really pay attention to the little details that other hotels might overlook. Plus, there’s a fantastic Mexican restaurant right next door, and the food was absolutely amazing—I’d give it a perfect 10 out of 10! It’s a bit out of the usual tourist spots, but it’s also got a charming, older vibe.
  • JJ
    Jake
    Oct 12, 2025
    5.0
    Very nice hotel older but nice. Pool and hot tub where great. Love that they had a pinball machine and a Cruising USA arcade

Frequently Asked Questions About Best Western Plus Longbranch Hotel & Convention Center

Does Best Western Plus Longbranch Hotel & Convention Center provide free Wi-Fi to guests?

Yes, the hotel offers free Wi-Fi access in all guest rooms.

What are the address and location details of Best Western Plus Longbranch Hotel & Convention Center?

The hotel is located at 90 Twixt Town Rd NE, Cedar Rapids, IA 52402, United States.