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Hampton Inn Omaha Airport

4.2
(578 reviews)

Business Details

2020 Abbott Drive, Carter Lake, IA
51510, United States
(712) 847-0699
https://www.hilton.com/en/hotels/omaclhx-hampton-omaha-airport/

About

HotelHampton Inn
Our Hampton Inn by Hilton Omaha Airport address is in Carter Lake, Iowa, but our hotel is just three minutes from Eppley Airfield, Omaha’s primary airport. From there, ride our free shuttle and then get settled in to work or play only five minutes from downtown Omaha. We offer convenience and great value! This welcoming hotel puts you in easy reach of TD Ameritrade Park, home of the Men’s College World Series, historic Old Market, nationally known Henry Doorly Zoo and CenturyLink Center. The Joslyn Art Museum is less than three miles away. After a day out, relax in your guest room. Each room features free WiFi, a large work space and a mini-fridge, with your choice of a queen or king sized clean and fresh Hampton beds. Some rooms have a sofa bed and accessible rooms are available. To meet your business needs, our Eppley Airport hotel has a 24-hour business center and a meeting room for up to 40 people and complimentary A/V equipment. Unwind in the indoor pool or at our modern fitness center on a treadmill, recumbent bike or yoga mat. All guests – traveling alone or in groups – enjoy our free hot breakfast. Dine out in Old Market or consul our list of restaurants who deliver. When you’re ready, the helpful team at Hampton Inn & Suites Omaha Airport hotel will be here to ensure you have a satisfying stay.

Location

Hampton Inn Omaha Airport
2020 Abbott Drive, Carter Lake, IA
51510, United States

Hours

Reviews

4.2
578 reviews
5 stars
328
4 stars
125
3 stars
55
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, unmade beds, and unpleasant odors.

Staff Performance

While some guests praised the friendliness of the staff, many noted a lack of presence and professionalism, with front desk staff often unavailable.

Safety Concerns

Several customers expressed serious safety concerns, including inadequate ID verification during check-in and reports of theft in the parking lot.

Facility Maintenance

Numerous complaints were made about broken elevators, malfunctioning amenities, and overall poor maintenance of the hotel.

Breakfast Quality

Guests reported inconsistent breakfast service, with some days lacking hot food options and staff availability.
  • ZD
    Zach Dayan
    6 days ago
    2.0
    Cables has no attachment ! Please buy it its a small investment that make a big difference
  • SA
    S Anderson
    Feb 1, 2026
    4.0
    Nice place, clean, not outdated. Staff was friendly. Only thing we didn't like was that the had entry /exit doors left open by using big rocks. That's not safe, at all. I just kicked it out anytime we went through.. no one was around making trips in and out to make a valid reason for it to be propped. open. Oh and one elevator always had a really strong smell of pot. Otherwise, like I said, nice place and would stay there again.
  • JG
    Jasmine Gutschow
    Jan 27, 2026
    5.0
    Amazing location to the Omaha airport 7 min Lyft and they offer free shuttle to the airport amazing staff very friendly and kind also they have an amazing fresh hot breakfast with many options from 6am to 10am I’d definitely stay again if planes get delayed
  • LP
    Lisa Pavone
    Jan 23, 2026
    2.0
    Rating 2 stars because they really try with the room cleanliness. Except when removing the plastic liner from our singular trash can it smelled like vomit, so I guess it can’t be THAT clean. Safety is abhorrent. They provided my mom with a room key without checking any kind of identification and they re-validated my key when I simply gave them a room number. No questions, no verification of ID, nothing. This hotel is a LIABILITY and if the management can’t recognize that, they’re in for a big surprise when a major crime occurs here. There was someone who appeared to be unhoused sleeping in the breakfast area upon checkout around 4am. I wonder how they entered the hotel without staff noticing with an allegedly secured entry after a certain time of night. The location is great and includes a shuttle to the airport. Besides that I wouldn’t stay here again. The front desk staff was hardly ever present during our 2 day stay, instead the image posted was despite them seeing patrons standing at the desk via security cameras from their back office where they hid. Most all of the staff was too busy outside smoking or hiding for service. No bars of soap available in the rooms, found some by searching around the snack bar. The snack bar itself isn’t restocked, they just set out boxes of soda and cases of water without bothering to put away. There is no offer of your diamond status snack or drink upon checkin, however, like I stated previously they didn’t even bother to verify ID if occupants of the hotel room upon checkin so this shouldn’t be surprising. Owners are so cheap they have a peloton bike in the gym…with NO subscription and only clip-in pedals available so if you didn’t bring your OWN cycling shoes and if you actually wanted to take a peloton ride…too bad. Pictured is the startup screen asking for subscription information. No microwaves in the rooms, they have a microwave down in the snack area that was disgustingly dirty, pictured. Overall would never, ever recommend. UNSAFE at the end of the day.
  • BC
    Brittni Clark
    Jan 10, 2026
    3.0
    Smell of weed as soon as you got off the elevator…even in non smoking sections. No towels in the pool area. Rooms were clean for the most part however not enough towels for a family of 4. Good for a quick stay…wouldn’t recommend for more than a quick night stay.

Frequently Asked Questions About Hampton Inn Omaha Airport

What is the location of Hampton Inn Omaha Airport?

Hampton Inn Omaha Airport is located at 2020 Abbott Drive, Carter Lake, Iowa, 51510, United States.

Is Hampton Inn Omaha Airport accessible for guests with mobility needs?

Yes, the hotel is mobility accessible and offers accessible parking and elevators for guests with disabilities.

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