At the Best Western Plus Omaha Airport Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Omaha Airport Inn will stand out among other hotels in Carter Lake,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Omaha Airport Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many guests reported issues with room cleanliness, maintenance, and unpleasant odors, including mildew and mold.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for rudeness and poor service.
Location
The hotel is conveniently located near the airport, making it a good choice for travelers.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking.
Safety Concerns
Several reviews mentioned safety issues, including a lack of security in the parking area and concerns about nearby homeless individuals.
RK
Ron Kropf
6 days ago
5.0
Hospitality at its finest.
Absolutely fabulous 🤩
Lovely environment.
Right close to the airport.
Fabulous Perkins restaurant just across the parking lot.
Everything you could ask for and so much more???
JF
Jeffrey Frohock
Nov 10, 2025
5.0
The people running this hotel are doing a great job. They are renovating and making it great. Rooms were very clean and nice. Staff at the desk were lovely, even at midnight.
SS
Sylvia Selgestad
Nov 7, 2025
4.0
I did the park and fly where they drove me to the airport. That worked out pretty well until I came back and I wasn't told where to meet the shuttle and so had to make a couple of phone calls and when I called nobody at the hotel would answer. I ended up calling the 800 number and they were able to reach the hotel and then I was able to reach someone but I wasn't told clearly that I wouldn't need to call for the shuttle or where to meet the shuttle or the name of the shuttle company to identify the van. But it was a nice room and a nice hotel. And I like the option of not having to use airport parking.
RY
Robert Young
Nov 1, 2025
3.0
For being a Best Western, I did expect the room to be in better condition. Torn curtains, broken tiles in bathroom, tub/shower had issues. Glad we were just staying overnight for an early flight.
AG
Ashley Gemski
Oct 25, 2025
5.0
This was a great stay! They are remodeling but kept it very clean, the pool water was great temperature and the bed was super comfortable. Quick and cheap Uber ride to Old Market. Reddy at the front desk is the best! He was kind, helpful and made our stay very enjoyable! Would definitely stay here again.