Is there free WiFi available at the hotel?

Yes, free WiFi is available in public areas throughout the hotel.

Does Holiday Inn Express & Suites Ames provide any fitness facilities?

Yes, the hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills.

Are pets allowed at this hotel?

No, pets are not allowed at Holiday Inn Express & Suites Ames.

Is the hotel accessible for guests with mobility needs?

Yes, the hotel is mobility accessible and offers accessible parking and elevator access.

What cleaning and hygiene measures does the hotel have in place?

The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, removal of high touch items, employees trained in cleaning and handwashing procedures, sanitizer availability, and safe food handling.

Are there any nearby restaurants to Holiday Inn Express & Suites Ames?

Yes, nearby dining options include Arby's, Starlite Village Restaurant, Buford's Steak House & BBQ, Jimmy John's, Cabin Coffee Co., Pizza Ranch, and Burger King, which guests can easily visit for a variety of meal choices.

What nearby travel and fuel services are available around the hotel?

Guests can find gas stations like Phillips 66, Doc's Stop, bp, and Kum & Go close to the hotel for fuel and convenience store services.

What nearby attractions or institutions might guests be visiting when staying here?

The hotel is near Iowa State University, Jack Trice Stadium, Hilton Coliseum, Reiman Gardens, and major corporate and government offices including 3M, Mary Greeley Medical Center, and USDA, making it ideal for visitors to these locations.

Welcome to the Holiday Inn Express & Suites in Ames, Iowa

Brand Certified

Holiday Inn Express & Suites Ames by IHG

4.3

(410 reviews)

Get Directions Reserve Call Website

Business Details

2600 E. 13th Street, Ames, IA

50010, United States

(515) 232-2300

https://www.ihg.com/holidayinnexpress/hotels/us/en/ames/amwne/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express

Located in the heart of Iowa, our newly renovated hotel is conveniently located just off I-35 near an array of attractions and businesses.Our newly renovated hotel's friendly staff, accommodations and amenities provide an unbeatable experience at a great value for corporate and leisure travelers visiting Ames. We also offer shuttle service to DSM International Airport via Executive Express.Because our hotel is closely located to ISU and Jack Trice Stadium, football fans love to stay with us when cheering on their beloved Cyclones. We're also just minutes away from the Hilton Coliseum and the breathtaking Reiman Gardens.Business guests also benefit from staying just minutes from a number of corporate and government offices including 3M, APHIS, Barilla, BASF, Danfoss, HACH, Mary Greeley Medical Center, NVSL, Siemens and USDA. We also serve as the home for participants of ISU events, All Iowa Attack, All State Music Festival, Iowa Games, NCAA events, and Special Olympics.Our 100% smoke-free guest rooms include free high-speed Internet access, HD cable television and a microwave and refrigerator. You can also relax in our indoor, heated pool or burn off calories in our well-equipped fitness center. Every morning you can fill up on coffee, fruits, breads, hot entrees and our signature cinnamon rolls, via our complimentary Express Start Breakfast Bar. Come "Stay Smart" with us.

Location

Holiday Inn Express & Suites Ames by IHG

2600 E. 13th Street, Ames, IA

50010, United States

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

4.3

410 reviews

5 stars

228

4 stars

121

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Dakota and Larry.

Cleanliness

Overall, guests noted that the hotel was clean and well-maintained, although some reported specific cleanliness issues in certain areas.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed it and praised the variety, others found it lacking or subpar.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly regarding reservation issues and handling complaints.

Value for Money

Guests expressed mixed feelings about the value for money, with some feeling it was a good deal while others felt the pricing was high for the quality received.

JN
justin novy
Jan 30, 2026
1.0
The staff at the front desk was the worst experience I have ever encountered. Looking up IHG number was difficult. Trying to book was extremely painful. Getting a receipt the next morning was a disaster. I figured I'd call back and see if I could get someone else to help. I still didnt get the messed cleaned up. The receipts didnt reflect what was charged to my card. So I didnt get proper reimbursement from the company i worked for. It was easier for me to lose money than deal with headaches from behind the desk. Thank you for terrible experience, hours lost and money lost.
JA
Jessie Aquino
Jan 20, 2026
3.0
Decent hotel. It’s on the smaller side but was comfortable. Friendly staff! Clean room
TF
Trudy Fingal
Jan 10, 2026
5.0
Dakota was awesome in greeting us and setting up room. Truly a great customer service person! Larry in your breakfast section was exceptional , great food, very friendly And helpful. He keeps things spotless and such a conscientious worker! Would highly recommend 5+
DS
Dave Sexton
Dec 5, 2025
4.0
The only thing wrong is such a tiny desk. The people are great & the location is perfect for me.
JK
John Kingdon
Dec 2, 2025
5.0
The property did not disappoint. It was clean, well maintained, and truly a solid value for the money. But let me tell you, the real showstoppers here were the staff. I do not know if this is just how Iowa operates, but if it is, the rest of the country needs to take notes. Every single person we encountered acted like they were personally invested in making sure we had a great stay. The gentleman running the breakfast service could not have been kinder. Every front desk clerk we interacted with was friendly, patient, and genuinely helpful. Even the housekeeping staff greeted us with smiles that felt downright contagious. These folks are the reason customer service used to be legendary. They made us feel welcome from the moment we arrived and never let up. If I had to mention anything at all that was not perfect, it would be the window in our room. It could probably use a little more weather stripping because it whistled when the wind picked up. Frankly, it sounded like the room was trying to harmonize with the prairie breeze. Not a big deal, just something we noticed. Overall, we left feeling impressed, appreciated, and already talking about coming back. They made our stay memorable in the best way possible.

Frequently Asked Questions About Holiday Inn Express & Suites Ames by IHG

What time can I check in and check out at Holiday Inn Express & Suites Ames?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, the hotel provides a complimentary Express Start Breakfast Bar with buffet options including hot entrees and signature cinnamon rolls.

Brand Certified Facts from Holiday Inn Express & Suites Ames by IHG

This information is certified by Holiday Inn Express & Suites Ames by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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