Holiday Inn Express & Suites Ames by IHG

4.3
402 reviews
Welcome to the Holiday Inn Express & Suites in Ames, Iowa

About

HotelWedding VenueBusiness Meeting Locations
Located in the heart of Iowa, our newly renovated hotel is conveniently located just off I-35 near an array of attractions and businesses.Our newly renovated hotel's friendly staff, accommodations and amenities provide an unbeatable experience at a great value for corporate and leisure travelers visiting Ames. We also offer shuttle service to DSM International Airport via Executive Express.Because our hotel is closely located to ISU and Jack Trice Stadium, football fans love to stay with us when cheering on their beloved Cyclones. We're also just minutes away from the Hilton Coliseum and the breathtaking Reiman Gardens.Business guests also benefit from staying just minutes from a number of corporate and government offices including 3M, APHIS, Barilla, BASF, Danfoss, HACH, Mary Greeley Medical Center, NVSL, Siemens and USDA. We also serve as the home for participants of ISU events, All Iowa Attack, All State Music Festival, Iowa Games, NCAA events, and Special Olympics.Our 100% smoke-free guest rooms include free high-speed Internet access, HD cable television and a microwave and refrigerator. You can also relax in our indoor, heated pool or burn off calories in our well-equipped fitness center. Every morning you can fill up on coffee, fruits, breads, hot entrees and our signature cinnamon rolls, via our complimentary Express Start Breakfast Bar. Come "Stay Smart" with us.

Location

Holiday Inn Express & Suites Ames by IHG
2600 E. 13th Street, Ames, IA
50010, United States

Hours

Reviews

4.3
402 reviews
5 stars
224
4 stars
119
3 stars
30
2 stars
14
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, though some reported issues with specific areas like the ice machine and bathroom.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some negative experiences reported regarding rudeness.

Breakfast Quality

Feedback on breakfast was mixed; while some guests enjoyed it and highlighted the variety, others found it lacking or unsatisfactory.

Reservation Issues

Several customers expressed frustration with reservation policies, particularly regarding cancellation fees and minimum stay requirements.

Location

The hotel is well-located, with easy access to main roads and nearby amenities, which many guests appreciated.
  • CS
    Cindy Stanley
    Oct 15, 2025
    4.0
    Nice place!
  • MM
    Mark Maxwell
    Oct 14, 2025
    4.0
    Everything you expect at an IHG.
  • BH
    Barbara Hickman
    Oct 3, 2025
    5.0
    We enjoyed this experience! Staff was friendly and room was spotless! We were there only one night and did not use the pool, the workout room or the hot tub.
  • JH
    jon helton
    Sep 13, 2025
    5.0
    Maybe a misunderstanding but I was told from a different location (because the first location was booked )that I could cancel a reservation if needed. when I called to cancel because I was only 2 1/2 hours from home. I was told I couldn’t because it was after the cut off time of 6 PM, but I didn’t make the reservation until 7:20 PM that night. Was hung up on 35 minutes into a phone call when they were searching for an answer from the manager.
  • JP
    Joseph Powell
    Sep 7, 2025
    5.0
    I travel quite often and I would have to say this is a great place to stay. Friendly staff. Amazing cinnamon rolls and a beautiful heated indoor pool.

Frequently Asked Questions About Holiday Inn Express & Suites Ames by IHG

What time can I check in and check out at Holiday Inn Express & Suites Ames?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, the hotel provides a complimentary Express Start Breakfast Bar with buffet options including hot entrees and signature cinnamon rolls.