Business Details
About
HotelHilton
You'll find everything necessary at the Hilton Garden Inn Ames hotel to make your trip to Central Iowa productive, relaxing and comfortable. We are located just two miles from Iowa State University, home of the Cyclones, and a short 35 mile drive to Iowa's capital city, Des Moines. Enjoy complimentary wireless Internet, 24-hour business center, fitness center, indoor pool, whirlpool, on-site restaurant serving breakfast and dinner, evening room service and 24-hour Pavilion Pantry convenience mart.
Location
Hours
Reviews
4.0
637 reviews
5 stars
299
4 stars
199
3 stars
58
2 stars
27
1 star
54
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold, and unkempt public areas.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service and lack of responsiveness to issues.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some enjoying it while others found it overpriced and lacking in variety.
Room Maintenance
Several reviews mentioned maintenance issues in rooms, such as broken amenities and poor lighting.
Location and Amenities
The hotel is well-located with convenient access to local attractions, but some amenities like the hot tub were reported as non-functional.
- CHChuck Hill2 days ago5.0Very nice hotel with clean spacious rooms. Good free breakfast. Happy hour on Wednesdays with free food and beer.
- DEDj EvansJan 5, 20265.0Very friendly staff!
- KDKimberli DetrickOct 29, 20255.0I brought a team here here from Texas. Everything they need is here. As the driver, everything is here and a convenience store is in walking distance a dollar store is within walking distance.
- RRRohit RanjanOct 16, 20255.0I stayed at the Hilton Garden Inn in Ames for four nights, and overall, it was a very pleasant experience. The hotel feels modern and well-maintained, and my check-in was smooth. I made good use of the gym, which has new, high-quality equipment. The pool is right next to the gym, and there’s also a spa—perfect for relaxing after a workout. Their breakfast spread was great, with eggs, sausages, and home fries, and the lobby restaurant and bar were very nice. I had dinner there once—the chicken with grains was tasty, and the service was quick and friendly. The lobby area is spacious, and the bar had a nice social atmosphere with a few guests hanging out. There’s also complimentary coffee available throughout the day, which was a nice touch. Parking is convenient, with spots all around the property. One small note: if you use a contactless key, it may only open your room door—not other doors like the gym, pool, or side entrances. You might need a physical key card for those. Overall, it’s a comfortable, clean, and well-run hotel—a great place to stay when you’re in Ames. Highly recommended!
- PAPaul AVATAROct 12, 20251.0UPDATE: SLEPT IN MY CAR. MOLD IN ROOM MADE ME SICK! Another hotel with FAKE REVIEWS! Don't fall for them. DIRTY bathrooms with mold. Poorly lit rooms.. probably so you can't see the patched up walls. Dimmer still was my check in experience. AWFUL breakfast with little to choose from.(Paid $11 for three bowels of raisin bran.. only thing edible) The good..the ONLY good..was the hard working young bartender in the evening that single handedly served food and tended bar. Bravo to him!
Frequently Asked Questions About Hilton Garden Inn Ames
What are the check-in and check-out times at Hilton Garden Inn Ames?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Hilton Garden Inn Ames offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are pets allowed at Hilton Garden Inn Ames?
Yes, both cats and dogs are welcome at the hotel.
Is parking available for guests at Hilton Garden Inn Ames?
Yes, self-parking is available for free.
What amenities are available for guests looking to stay active?
The hotel offers a free fitness center, an indoor pool, and a hot tub.
Is room service available at the Hilton Garden Inn Ames?
Yes, room service is available along with an on-site restaurant serving breakfast and dinner.
Does Hilton Garden Inn Ames accommodate guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
What sustainable practices does Hilton Garden Inn Ames follow?
The hotel uses commercial grade disinfectants, has an energy conservation program, recycles, composts excess food, and uses compostable food containers and cutlery.
Are there nearby fitness centers to Hilton Garden Inn Ames for additional workout options?
Yes, Ames Racquet And Fitness Center and Ames Fitness Center - West are nearby where guests can enjoy various sports and recreational activities.
What nearby places can guests visit for dining and shopping near Hilton Garden Inn Ames?
Guests can visit Great American Grill for American cuisine, Cafe Milo for coffee and dining, and Dollar Tree for shopping needs.
What wellness services are available near Hilton Garden Inn Ames?
Nearby wellness options include Prairie Sun Massage and Wellness for massage therapy and Elev8 Chiropractic for chiropractic care.