GrandStay Hotel & Suites Ames

Reviews

• AC

  Andrea Clark

  3 days ago
  2.0
  GrandStay in Ames is not grand. This hotel needs TLC. I stayed one night in a 2 Queen Studio on the third floor. Issues: Mattresses are old and uncomfortable. Kitchenette counters and table were dirty. Room phone did not work despite being plugged in. Vending machine was broke. I was informed washer & dryer was broke too. Breakfast was waffles, cereal, generic yogurt, and juices/milk. I would not stay here again.
• CS

  Cori Simon

  Mar 3, 2026
  5.0
  I stayed for one night when I came to town for my son's band concert. I chose this hotel because of the price point and decent reviews and was so please with the spacious rooms and will definitely make this my new go to hotel when I come to Ames Iowa. Staff was friendly and the breakfast was decent.
• OM

  Office Manager

  Feb 21, 2026
  5.0
  Wow my stay here was great. Has a pool and I felt like I got a real good deal. The staff was very friendly. This place definitely checked all my boxes.
• AN

  Anja Nikin

  Feb 15, 2026
  2.0
  Checked in late due to travel...had a 1 bedroom with kitchen with kids. Pull out couch completely broken, dirty crumbs and paper fell from it when trying to pull it out. Could not even put the couch back together. Also dirty dishes in dishwasher, was accommodated a different room at 1am... Room 2, no shower curtain, no shower gel, 2 bugs in the room and freezer not freezing. Told a different person at desk about room 2 issues and said, "ok, will let my manager know." Made no attempt to make the stay right. Breakfast is pretty good with a couple hot options and ste staple items.
• SK

  Shawn Kappes

  Feb 7, 2026
  2.0
  One word - dirty. Lobby area looks nice and is clean. Hotel pictures show a pool and hot tub. There is no hot tub. It is tiled over. Reserved a 1 bedroom suite. Bathroom had hair on the floor, dried toothpaste splatters on the mirror, and 2 tiny bath towels. Shower had the big bottles of shampoo, conditioner, and body wash mounted to the wall. The conditioner in the shower was empty. Bathroom wall vent had thick dirt and dust on it. Couch and armchair in living room both had multiple stains. The pull out couch bed was a thin mattress that you could feel all the springs through - no padding. No bedding available in the room for the couch bed. I called the front desk and was told to come down and grab some. The sheets I was given had multiple small holes in them. Walls in living room with large dirty marks and large area of chipping paint. Bedroom had an iron holder on the wall, but no iron or ironing board. Bedroom walls marked up and dirty. Bedroom mirror also had dried splatters on it. The only good things were the location near stores and restaurants, and the price. I travel a lot and I’m not picky. But I’m convinced this room was “tidied” up and not actually cleaned. Called front desk Friday around 3:45pm, about 10 mins after checking in to request housekeeping and was told no one was working except the guy at the front desk so there would be no housekeeping available. I would never stay here again.

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