Certified by Best Western Plus University Park Inn & Suites • Mar 01, 2026
HotelBest Western
At the Best Western Plus University Park Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus University Park Inn & Suites will stand out among other hotels in Ames,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus University Park Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus University Park Inn & Suites • Mar 01, 2026
Certified by Best Western Plus University Park Inn & Suites • Mar 01, 2026
Reviews
4.4
684 reviews
5 stars
429
4 stars
168
3 stars
44
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Breakfast Quality
Several guests expressed disappointment with the breakfast options, citing issues with food quality and variety.
Room Comfort
While some guests found the rooms comfortable, others reported issues with mattress quality and room maintenance.
Amenities Issues
There were multiple complaints regarding the hot tub and pool being out of order, as well as inconsistent availability of breakfast items.
KP
Kathy Pinkerton
Feb 23, 2026
5.0
My family had a great experience at this hotel! Front desk employee was amazing, the room was very clean and spacious, and the amenities were great. Highly recommend!
MC
MLVC Channel
Feb 19, 2026
5.0
I've been staying at this hotel for several years now, and each visit has always been wonderful. The rooms are consistently clean and tidy, and the beds are so comfortable and cozy. The main unit does a great job of keeping the room cool, just the way we like it. The breakfast is always plentiful and delicious! There's also an awesome swimming pool and a nice exercise area to enjoy. In our room, we noticed some cracks and small on the wall in the bathroom, but it didn't affect our stay at all. The showers can be a bit tricky—adjusting the temperature sometimes causes a sudden jump in hot or cold water. The coffee machine during breakfast isn't the best, but overall, it’s been a fantastic experience. I’m definitely planning to come back next year. Thanks for making our stay so enjoyable!
KB
Krispy Bribiesca
Feb 1, 2026
4.0
It was 11:35am January 24 2026, One of us had already started taking our bags out to the car while the other was finishing up a shower. Few minutes later we where finishing up a upload to social media before we hit the road and we heard one the maids say "are they done yet" and other maid replied "no they are not, they are just taking their sweet time", check out states we have until 12pm to check out and we didnt get back to the hotel until 5am. So yes we took our sweet time to get some sleep and get ready for our 12 hour trip ahead of us. I didnt appreciate the fact that it felt like we had been rushed out of our stay that we paid for. 2 minutes before we left I looked out the door peep hole to see one of the maids was sitting next to her cleaning cart in front of our door as if she couldn't go home until she finished cleaning our room. It wouldnt of been such a big problem but the way the maids made sure they said what they said loud enough to make sure we heard what they said. Very disrespectful. We stayed in this same hotel a year ago and came back this year because of the great care they shown last time. But after this issue I dont know if we will ever come to this specific hotel again.
CL
Cam Lau
Jan 26, 2026
5.0
Very clean and nice rooms. Fitness center actually had weights. Staff was friendly and helpful.
KW
Kimberly White
Jan 17, 2026
4.0
Ever about this place was great. I could have walked to Hilton Colesieum. Breakfast in hotels suck. This one was no different. I stuck with the trusty true waffle. I would stay here again.
Frequently Asked Questions About Best Western Plus University Park Inn & Suites
Is breakfast included when I stay at Best Western Plus University Park Inn & Suites?
Yes, breakfast is available for free at Best Western Plus University Park Inn & Suites.
Does Best Western Plus University Park Inn & Suites offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus University Park Inn & Suites.
Is the Best Western Plus University Park Inn & Suites a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a healthy environment for all guests.
What amenities are available for business travelers at Best Western Plus University Park Inn & Suites?
The hotel offers spacious work desks and free internet access in all guest rooms to support business travelers.
Does Best Western Plus University Park Inn & Suites have fitness facilities?
Yes, there is an in-house fitness room so guests can maintain their workout routines while staying at the hotel.
What is the address and contact number for Best Western Plus University Park Inn & Suites?
The hotel is located at 2500 University Blvd, Ames, IA 50010. The main phone number is +1 515-296-2500.
Are there any nearby gas stations to Best Western Plus University Park Inn & Suites for refueling or convenience purchases?
Phillips 66 Gas stations are located near the hotel, providing convenient options for gas, car washes, and convenience store items.
What dining options are near Best Western Plus University Park Inn & Suites for guests looking for local food?
The Filling Station, an American restaurant offering barbecue and convenience store services, is located nearby for guests seeking dining options.
What convenience services can guests find near Best Western Plus University Park Inn & Suites?
Nearby Phillips 66 Gas stations and The Filling Station offer gas, convenience stores, car wash, and dining options convenient for travelers.
What are the operating hours of Best Western Plus University Park Inn & Suites?
The hotel is open 24/7 every day of the week, from Monday to Sunday.
Brand Certified Facts from Best Western Plus University Park Inn & Suites
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Certified March 01, 2026Yext Knowledge Graph
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