Business Details
About
HotelBest Western
At the Best Western Plus University Park Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus University Park Inn & Suites will stand out among other hotels in Ames,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus University Park Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus University Park Inn & Suites
2500 University Blvd, Ames, IA
50010, United States
Hours
Reviews
4.4
678 reviews
5 stars
425
4 stars
166
3 stars
44
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with mold and odors in certain rooms.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individual employees who went above and beyond.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety, many noted that the food was often cold, lacking in options, or poorly prepared.
Amenities Issues
Several guests expressed disappointment with the hot tub being out of order for extended periods and issues with room maintenance, such as broken appliances.
Location
The hotel’s location near Iowa State University was frequently highlighted as a positive aspect, making it convenient for visitors.
- MVMegan ValentineJan 1, 20261.0If I could give zero stars, I would. I was traveling to Ames with a friend who was having surgery. Upon arriving, the whole room smelled like toilet bowl cleaner. Our originally planned 3 night stay turned into one; the beds were like sleeping on plyboard that was on some springs. The paint was cracking and peeling in several spots on the walls. Let’s not even talk about the tacky “crown molding” job in the hallways. When I inquired the following morning about either mattress padding or bed toppers - they looked at me like I was crazy. When I realized that wasn’t going to happen - I asked for check out that day without a fee. While they complied with my ask - once she realized she could check me out, even though I booked 3rd party - they did so without anything even close to an apology, and before confirming that was what I would like to do. Service was beyond rude, and the property is way under sub par.
- BOBrittany OMNov 9, 20255.0Amazing hotel.
- GHGerri HartNov 7, 20255.0This is a great location The rooms were very clean and roomy
- CSCassy SkovlundNov 3, 20255.0We stayed overnight with my husband and four kids. 10/10! It had a nice room, pool, hot tub, and lots to choose from breakfast. I couldn’t get over how cute and cozy it all was! Would highly recommend!
- DGDTRAIN GFUNKNov 3, 20255.0Had the pleasure to visit this location do to a Football recruiting event. Arrived early and the staff was so pleasant and helpful. They were able to assist and make our stay wonderful. "Kari" was so polite and very informative. "Jolene" made our day and was very professional. These 2 along with the breakfast staff are hard to find and keep in today's world of customer service. I would give a 6 star if able due to their assistance for our stay. I would recommend this location to anybody new visiting the Ames area and attending the ISU football facilities.. FYI, if your attending the game- transportation to the game is easy with multiple providers. Transportation after is difficult and a 1.5 mile hike back to hotel.. Breakfast they provide is wonderful. Clean rooms and building..
Frequently Asked Questions About Best Western Plus University Park Inn & Suites
Is breakfast included when I stay at Best Western Plus University Park Inn & Suites?
Yes, breakfast is available for free at Best Western Plus University Park Inn & Suites.
Does Best Western Plus University Park Inn & Suites offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus University Park Inn & Suites.
Is the Best Western Plus University Park Inn & Suites a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a healthy environment for all guests.
What amenities are available for business travelers at Best Western Plus University Park Inn & Suites?
The hotel offers spacious work desks and free internet access in all guest rooms to support business travelers.
Does Best Western Plus University Park Inn & Suites have fitness facilities?
Yes, there is an in-house fitness room so guests can maintain their workout routines while staying at the hotel.
What is the address and contact number for Best Western Plus University Park Inn & Suites?
The hotel is located at 2500 University Blvd, Ames, IA 50010. The main phone number is +1 515-296-2500.
Are there any nearby gas stations to Best Western Plus University Park Inn & Suites for refueling or convenience purchases?
Phillips 66 Gas stations are located near the hotel, providing convenient options for gas, car washes, and convenience store items.
What dining options are near Best Western Plus University Park Inn & Suites for guests looking for local food?
The Filling Station, an American restaurant offering barbecue and convenience store services, is located nearby for guests seeking dining options.
What convenience services can guests find near Best Western Plus University Park Inn & Suites?
Nearby Phillips 66 Gas stations and The Filling Station offer gas, convenience stores, car wash, and dining options convenient for travelers.
What are the operating hours of Best Western Plus University Park Inn & Suites?
The hotel is open 24/7 every day of the week, from Monday to Sunday.