Best Western Plus Altoona Inn

4.2
1167 reviews
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Business Details

300 34th Avenue NW, Altoona, IA
50009, United States
(515) 967-2400
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Altoona Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Altoona Inn will stand out among other hotels in Altoona,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Altoona Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Altoona Inn
300 34th Avenue NW, Altoona, IA
50009, United States

Hours

Reviews

4.2
1,167 reviews
5 stars
707
4 stars
223
3 stars
98
2 stars
48
1 star
91

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for being friendly, helpful, and accommodating, with several specific mentions of individual employees like Sarah, Linda, and Karla.

Cleanliness

Many reviews highlighted the cleanliness of the rooms and common areas, although there were some complaints about specific issues like mold and stains.

Breakfast Quality

The breakfast offerings were generally well-received, though some guests noted inconsistencies in food availability and quality.

Location

The hotel's proximity to Adventureland and other attractions was frequently mentioned as a major advantage.

Customer Service Issues

There were significant complaints regarding customer service, particularly related to billing errors and unprofessional responses from management.
  • DM
    Debra Mate
    Jan 6, 2026
    5.0
    Booked an accessible room for person I am traveling with. This was by far the best we stayed on over the past 10 nights while traversing the country.
  • AD
    Aaron Duncan
    Jan 3, 2026
    3.0
    Staff was super kool. Very friendly and happy to help. Had a mix up with charging the debit card twice for a room and had to deal with a fire at the hotel. Needed to evacuate with kids into the cold air, not fun. Over all good staff, okay rooms and mid service.
  • AB
    Amy Burchett
    Jan 1, 2026
    5.0
    We had a great stay and a safe place to crash after celebrating New Year's Eve. This hotel is our go to on that side of the metro. The staff is amazing and the rooms are always very clean.
  • JS
    Jonette Scandrett
    Jan 1, 2026
    5.0
    Great hotel from staff And rooms. The breakfast is amazing with a lot of options. Everyone was helpful from beginning to end.. I would recommend this place to anybody in the area. The price is very reasonable.
  • MB
    Margie Brent
    Jan 1, 2026
    5.0
    This hotel was a delight the minute you walked in the door. From the decor to all the friendly staff at the front desk. Check in was a breeze. The rooms were very clean and nice. Beds very comfortable. The extra mile they went with the lighting under the bed was very nice. The breakfast was really good with lots of options. Would highly recommend this place if you’re in the area. Places to eat within walking distance. Great stay
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Frequently Asked Questions About Best Western Plus Altoona Inn

Does Best Western Plus Altoona Inn offer free breakfast?

Yes, the Best Western Plus Altoona Inn provides free breakfast for all guests.

Is there a fitness center available at the Best Western Plus Altoona Inn?

Yes, the hotel features an in-house fitness center for guests to maintain their workout routines.