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Best Western Plus Altoona Inn

4.2
(1190 reviews)

Business Details

300 34th Avenue NW, Altoona, IA
50009, United States
(515) 967-2400
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Altoona Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Altoona Inn will stand out among other hotels in Altoona,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Altoona Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Altoona Inn
300 34th Avenue NW, Altoona, IA
50009, United States

Hours

Reviews

4.2
1,190 reviews
5 stars
726
4 stars
224
3 stars
99
2 stars
48
1 star
93

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, accommodating, and going above and beyond to ensure a pleasant stay.

Cleanliness

The hotel received positive feedback for its cleanliness, with many guests noting well-kept rooms and common areas.

Customer Service Issues

Some guests reported negative experiences with customer service, particularly regarding billing issues and responsiveness.

Breakfast Quality

While some enjoyed the breakfast offerings, others found it lacking in variety and quality, with reports of items running out.

Room Comfort

Guests had mixed reviews about room comfort, with some praising the cleanliness and amenities, while others mentioned issues like hard beds and maintenance problems.
  • SM
    Samantha Molly
    1 day ago
    5.0
    The night worker, she might’ve been a manager with the longer darker curly hair was AMAZING! she was a complete gem to work with! we had complications and had booked the same hotel in a different location but due to problems she was able to call that location figure out what needed to be done, called the 3rd party we booked through talked me through what to say, get our cancelation confirmed, get us a refund, and get our room here at this location booked. All in all she made it very easy to get done what needed to be done and the service all around was superior! Highly recommend this location, and will be staying here more often if needed! Thank you!☺️
  • MB
    Mike Bales
    2 days ago
    5.0
    My hostess Janet was more than helpful..we had alot of fun checking me in..i will definitely use your services again.. You need to give her a raise because had it not been for her i would'nt have even stayed there...
  • CM
    Cierra Mcmullen
    Feb 25, 2026
    5.0
    I have such a great experience at Best Western Plus! From the moment we walked in, everything felt welcoming and comfortable. The hotel was clean, well-kept, and had such a relaxing atmosphere. The manager, Dani, truly made our stay special. She is incredibly friendly, warm, and genuinely cares about the guests. You can tell she takes pride in making everyone feel comfortable and valued. It’s rare to meet management that goes above and beyond the way she does. Customer service like that makes all the difference. I would absolutely stay here again and highly recommend this location to anyone looking for a comfortable and welcoming place to stay!
  • AG
    Angela Gavic
    Feb 23, 2026
    5.0
    I had a great stay. The staff were very kind and accommodating. The room was clean and I had no issues. Very pleasant. Will stay again.
  • AH
    ADRIAN HOWARD
    Feb 22, 2026
    5.0
    These girls upon arrival were so courtesy and lively so sweet and accommodating Linda and Dani u deserve a pay raise for your your outstanding service, u guys are the reason I come back!!!!

Brand Certified Facts from Best Western Plus Altoona Inn

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Certified March 01, 2026Yext Knowledge Graph
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