Sensei Lanai, A Four Seasons Resort

Reviews

• JT

  Jeff Taylor

  6 days ago
  5.0
  An incredible stay.
• MM

  Melody Mosher

  Nov 30, 2025
  5.0
  The most magical stay! The entire sensei hotel staff; restaurant staff at Nobu, management, coordinators, salon, spa, etc. were unmatched to any travel we have experienced or could have ever imagined. They were unbelievably informed of our on site wedding elopement and welcomed us as their family. Their attention to detail of our wedding, and personalization of our wedding night was beyond reproach. On top of that… the food, the ambiance, scenery, accommodations, there is really not one detail overlooked. It was truly a memorable, unique and intimate experience, we are beyond thankful!
• SG

  Sway Garcia

  Nov 27, 2025
  5.0
  Spent 3 nights here for our honeymoon and loved every second. Grounds are stunning, so relaxing, food was so healthy and flavorful. Everything is made in house and from scratch. Definitely want to come back for an anniversary! Thanks team!!
• SC

  Shopping Critique

  Nov 24, 2025
  5.0
  Great place to unwind!
• JK

  Jamie K

  Nov 2, 2025
  3.0
  The environment at Four Seasons Sensei is slightly inferior to the Four Seasons Lanai at the foot of the mountain. It has a more Japanese style, focusing on wellness and healing. There are fewer hot spring pools on the mountain—about ten small ones—spread across the hillside with streams running through, creating a decent atmosphere. However, the large central pool seems like a waste of space that could have been used for more recreational areas or additional hot spring pools. Personally, I think they could offer a greater variety of hot spring types. The service is also rather average, not particularly warm or attentive. Overall, it’s worth visiting once for the experience, but not ideal for a long stay or vacation—it feels a bit monotonous and boring. The lounge chairs by the pool don’t have any thick cushions—they’re just ordinary metal ones and quite uncomfortable. Some areas around the artificial lakes are dirty, and the forest trails are covered with goose droppings. At night, the lighting in the garden is dim, and there are many human-shaped statues, which make the atmosphere feel a bit eerie. When I went to the activity and experience inquiry area at the front desk today to ask about the SPA, the receptionist recommended a bath experience to the two of us (both Asian) and showed us a very awkward and low-quality video. The hotel itself already has several private garden hot spring pools (free of charge) fed by natural hot springs. However, she emphasized how “unique” the bathing experience she was recommending was, priced at $225 per person (excluding tax and service charge). The bath she recommended is located in a Japanese-style building, with an indoor tub and a slightly larger outdoor pool compared to the free ones, available for 60 minutes of use. In my opinion, the person promoting this product was not properly trained. 1. First, for Asians, bathing culture is very familiar — every Asian country has its own bathing traditions. 2. Second, the cost-performance ratio is extremely poor — $225 for a 60-minute bath for one person in a private but unimpressive setting. In many major countries in Asia, there are far better and larger bathhouses with much more reasonable prices. 3. Third, my intention was to experience different SPA cultures; if there are no suitable options, staff should not push sales aggressively — they should ask if the customer is open to other experiences. 4. Fourth, the service was highly unprofessional — the staff was serving us while simultaneously arranging things for other guests.

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