Business Details
About
Luxury HotelResortHotelWedding VenueSpaExtended Stay HotelGolf Resort
Location
Four Seasons Resort Maui at Wailea
3900 Wailea Alanui Dr, Kihei, HI
96753, United States
Reviews
4.7
2,598 reviews
5 stars
2,158
4 stars
281
3 stars
76
2 stars31
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
The majority of guests praised the exceptional service, highlighting staff attentiveness and personalized care throughout their stay.
Amenities and Dining
Guests enjoyed the high-quality dining options and amenities, particularly noting the food at various restaurants and the beautiful pool and beach areas.
Crowding Issues
Several reviews mentioned overcrowding at the pools and restaurants, leading to long wait times and a less tranquil experience than expected for a luxury resort.
Room Condition
While many rooms were described as spacious and comfortable, some guests noted that certain rooms felt dated or in need of maintenance.
Overall Experience
Despite some criticisms, many guests expressed a desire to return, citing the stunning location and overall positive experiences.
- KHKayley HortonNov 9, 20251.0I love to bringing everyone that visits me to the bar here. Today, 11/8, I received the worst service. This was at the bar, Duo. The white female bartender was rude and mean not only to customers, but to coworkers. The guest around us also felt uncomfortable with her and left as soon as they got their drinks. As someone that manages a bar it was really disappointing to see because service like that would not be aloud anywhere. She was also proficient in her abilities - wish they were utilized to their potential.
- LLlilyrosebloomNov 7, 20255.0Nice rooms. Great food at the restaurants! Quietest hotel I’ve ever been at. I didn’t hear any of my neighbors or guests at elevators. Perfectly quiet, just how I like it.
- KCkiran chowdaryNov 7, 20253.0Very crowded and worst welcoming, we visited for vacation in October. Not as expected.
- KLKevin LydonNov 3, 20255.0While staying in Kihei we visited the stunningly beautiful Four Seasons multiple times for unforgettable meals which became our favorite highlights of the trip. When we first arrived we were greeted by a friendly gentleman, Chris, who escorted us down to Ferraro's, the Italian restaurant. While walking thru the magnificent hotel he was sharing fun facts and we discussed our favorite travel destinations. Even though we were not staying at the hotel, he made us feel completely at home and welcome. We had a delicious meal, with fantastic service from Hope. At the end, we found that our drinks were comped, thanks for Chris, who had overheard it was my girlfriend's birthday. This is the first time I've experienced something like that and was blown away by the thoughtfulness. After that amazing experience we had to come back, and we had one of the best meals of our lives at Duo steakhouse. Our waiter Nick, provided some of the best service we've ever seen. He was kind and thoughtful, and really made the meal so special. I got the snake river filet, with a a side of the truffle mac and cheese.. it's been a couple of weeks since then and I still dream of it, it was so incredibly good. I truly felt compelled to write this review because the customer service was unlike anything I've ever experienced. The next time I visit Maui, I'm going to make sure we stay at the Four Seasons!
- SSSamOct 28, 20255.0Everything you expect from a Four Season's hotel and it's in Maui as a bonus. Service, atmosphere, amenities and location are all excellent. The rooms could use a refresh but even the rooms are at the highest level. We liked it so much we extended our stay while we were there just to stay here. A wonderful hotel and location. We will defiantly go back.
Frequently Asked Questions About Four Seasons Resort Maui at Wailea
What types of accommodations does Four Seasons Resort Maui at Wailea offer?
Four Seasons Resort Maui at Wailea is a luxury hotel and resort that also offers extended stay options and holiday apartment rentals, providing a range of accommodations to suit different guest needs.
How can I contact Four Seasons Resort Maui at Wailea for reservations or inquiries?
You can contact Four Seasons Resort Maui at Wailea by phone at +1 808-874-8000 or via email at contactus.maui@fourseasons.com.
Does Four Seasons Resort Maui at Wailea have a spa and wellness center?
Yes, the resort features spa and wellness amenities, including the Maui Spa at Four Seasons Resort Maui at Wailea, offering day spa and beauty services.
Are there dining options available within or near Four Seasons Resort Maui at Wailea?
Yes, guests can enjoy various dining options such as DUO Steak and Seafood, Spago, Ferraro's Restaurant and Bar, and the Cabana at The Four Seasons, all located nearby or within the resort.
Is Four Seasons Resort Maui at Wailea a suitable wedding venue?
Yes, the resort functions as a wedding and event venue, offering luxury settings for weddings and special events.
What nearby beaches can guests visit when staying at Four Seasons Resort Maui at Wailea?
Guests can enjoy nearby beaches including Wailea Beach and Beach Four Seasons, perfect for relaxation and water activities.
Are there any nearby recreational or tour activities available for guests?
Yes, guests can explore activities such as snorkeling and diving with Maui Undersea Adventures or book sightseeing tours like the Kahului Maui Haleakala Volcano Crater Sunrise Excursion.
Is there convenient transportation or car rental service near Four Seasons Resort Maui at Wailea?
Yes, Sixt Rent a Car Maui Four Seasons offers car rental services close to the resort, facilitating easy travel for guests around Maui.
What wellness and spa services are associated with Four Seasons Resort Maui at Wailea?
The resort offers various wellness and spa services, including the Spa at the Four Seasons Maui at Wailea, focused on relaxation and beauty treatments.
What time zone is Four Seasons Resort Maui at Wailea located in?
Four Seasons Resort Maui at Wailea is located in the Pacific/Honolulu time zone.