Holiday Inn Express & Suites Kailua-Kona by IHG

Reviews

• DC

  David Culley

  Apr 16, 2026
  5.0
  Overall I had a really good stay here: Positives - Great location right in the heart of Kailua-Kona. You could walk to the Kona Village shops and quite a few restaurants in just a couple of minutes. You can also get to the various parts of the Big Island from this area. I did day trips to Hilo and Volcano National Park from here. The room was nice and large. The bed was very comfy. A nice Keurig machine was provided with coffee/tea supplies. The bathroom was large and had one of the best showers Ive experience in a hotel. The water pressure was insanely good...better than my shower at home! The included breakfast was tasty and changed slightly from day to day. It saves you a lot of money to not have to pay for breakfast each morning. Negative - I don't think you should have to pay $15 per night to park. There are plenty of spaces (I never had trouble parking) and I'm already paying to stay at your hotel. Why should I have to pay to park on top of it? I could understand if it was in a big city where parking garages charge a premium, but not in Kona. Despite the parking, I would definitely stay here again in the future.
• DT

  Dan Thornton

  Apr 14, 2026
  4.0
  Lovely hotel rooms in a great location, a two minute walk from the beachfront.
• JK

  Julie Kelly

  Apr 9, 2026
  5.0
  Excellent place to stay, room was clean and nice. Service was awesome, super nice people. Breakfast every morning was AWESOME. I will definitely stay here again!
• MM

  M McCord

  Mar 31, 2026
  3.0
  Way overpriced for what you get even in Hawaii. Paid $400 in March. Didn't feel it was worth the money. No airport shuttle service was an issue.
• LM

  Linda Moon

  Mar 17, 2026
  3.0
  We enjoyed our stay, but the housekeeping left much to be desired. The were 4 of us in the room and housekeeping never left us 4 bath towels. We had to ask the front desk for towels everyday. Twice we returned to the room to find the was no toilet paper. We had to go to the desk for that. We ran out of shampoo, conditioner and body wash on the second day and it was never refilled despite asking. My daughter asked the front desk to make sure the floor in our room got swept and they handed her a broom and dust pan. To many housing issues to ignore and we had to spend too much of our time resolving them.

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