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Experience the island life at our central Kailua-Kona hotel in Hawaii
Aloha and welcome to Kailua-Kona, located on the Big Island of Hawaii. Guests will be able to enjoy access to numerous Big Island activities as well as a rich cultural experience. The Holiday Inn Express and Suites Kailua-Kona is only a 5-minute walk from several beaches, including Kailua Bay and Kamakahonu Beach. Our hotel is located in the heart of the Historic Kailua Village, near Honokohau Marina, Kailua-Kona Wharf, Hulihe‘e Palace, Coconut Grove Marketplace and Keauhou Shopping Center.
If you are looking for great accommodations and amenities in Kailua-Kona look no further. We have the highest ratings for cleanliness and customer service. Our spacious rooms and suites, come with mini fridge, microwave, and comfortable beds to help you relax from your adventurous day. Start your day off right with our complimentary breakfast and try one of our signature hot dishes or a variety of healthy options. Hotel features state of the art fitness center, outdoor pool, and laundry facilities great for all guests.
Need a great place to stay in Kona for the annual Iron Man Championship race or International Billfish Tournament? Stay with us, your home away from home while visiting paradise. Holiday Inn Express Kailua Kona is only 8 miles away from the Kona International Airport and offering the lowest cost for parking and no resort fees.
Location
Holiday Inn Express & Suites Kailua-Kona by IHG
75-146 Sarona Road, Kailua-Kona, HI
96740, United States
Hours
Reviews
4.1
911 reviews
5 stars
464
4 stars
262
3 stars
85
2 stars
35
1 star
65
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean and well-maintained, although some reported issues with pests and odors.
Service
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported poor customer service experiences, particularly at check-in.
Breakfast
The complimentary breakfast was generally well-received, though some guests found it lacking variety or quality on certain days.
Location
The hotel is conveniently located near shops, restaurants, and the beach, making it a favorable choice for many guests.
Noise Levels
Several reviews mentioned noise issues, including thin walls and disturbances from other guests, impacting the overall comfort of the stay.
- JRJ Ras3 days ago5.0The hotel staff were incredibly friendly and helpful during my stay. Akio whom works in the morning buffet area was very kind, kept up with keeping things full. He is a great employee your very fortunate to have him. (Hopefully I'm spelling his name correctly.)
- MAMara Allen6 days ago5.0This hotel delivers all that you would expect from a HI. The small fitness centre has good well maintained equipment. The pool looked inviting and had we been staying longer we would have tried it. The room was clean and the furnishings were contemporary. The breakfast was plentiful if lacking in fresh fruit. Staff were nice and would do what ever they could for you.
- NMny mapxNov 5, 20251.0Pokój akceptowalny, czysty, z minimum wyposażenia. Na 1 noc w sam raz. W ciągu mojego tygodniowego pobytu na wyspie był to jednocześnie najdroższy i najgorszy pod względem jakości nocleg. Parking niestety dodatkowo płatny, to ścisłe centrum miasta - nie ma gdzie parkować więc to uzasadnione. Śniadanie beznadziejne i obrzydliwe, nie da się tego jeść. Jakby tego było mało, jako że bufet jest otwarty wszędzie latają ptaki, które również z bufetu częstują się śniadaniem, które następnie goście jedzą. Mmmm smacznego! Tym powinny zainteresować się odpowiednie służby (CDC?). Muszę także wspomnieć o absurdalnych wartościach depozytu ($150 za noc - depozyt to prawie drugie tyle ile kosztuje tu 1 doba - przy jednej nocy podwaja to koszt noclegu) i niekompetencji obsługi, która nabiła mi depozyt na 2 kartach płatniczych twierdząc że pierwsza nie działa. Uratował mnie tylko limit ustawiony w banku, bo gdyby nie to miałbym 6 takich blokad każda po $150 (pomimo błędu po stronie systemu hotelowego, obsługa kilkukrotnie próbowała autoryzować kartę co za każdym razem skutkowało blokadą środków przez bank). Depozyt miał zostać zwrócony natychmiast podczas wymeldowania - po tygodniu blokady nadal wiszą na kontach. Bank twierdzi, że blokada nałożona została na miesiąc. Przemyślcie to zanim zdecydujecie się tutaj nocować.
- LFLiam FischbackNov 5, 20255.0Rooms are good, pretty standard. However the breakfast... Wow. Best complimentary breakfast I've had in a while!
- BKBritt KulwickiNov 4, 20252.0The staff were friendly and welcoming, and the free continental breakfast was a nice touch. Unfortunately, our experience was less than ideal overall. The suite was not entirely clean (multiple stray stands of hair, stains on the couch, etc.), and there was visible mold on the shower doors, which was disappointing. Additionally, we were surprised to find a $15 per night parking fee that wasn’t disclosed upfront. With a bit more attention to cleanliness and transparency, this could be a much better stay.
Frequently Asked Questions About Holiday Inn Express & Suites Kailua-Kona by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Kailua-Kona?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free breakfast to guests?
Yes, a free buffet breakfast is available for all guests.
Are pets allowed at Holiday Inn Express & Suites Kailua-Kona?
No, pets including cats and dogs are not allowed on the property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
Does the hotel provide fitness facilities?
Yes, there is a free fitness center with equipment such as elliptical machines, free weights, and treadmills.
Is there a business center and concierge available at the hotel?
Yes, the hotel offers both a business center and concierge services to guests.
Are there enhanced cleaning and safety measures at the hotel?
Yes, the hotel uses commercial-grade disinfectants, offers additional sanitation in food areas, enhances cleaning in common areas and guest rooms, and provides hand sanitizer for guests.
Which nearby beaches can guests visit from the hotel?
Guests can enjoy visiting Kailua Bay and Kamakahonu Beach, both just a 5-minute walk from the hotel.
What local dining options are near the hotel?
Nearby dining options include Pa’akai Poke & Deli, Umekes Restaurant, Shimaichi Sushi, Lemongrass Bistro, Longboard Legends Pizza, and Ohana Q barbecue restaurant.
What are some nearby attractions or shopping centers close to the hotel?
Nearby attractions include Historic Kailua Village, Honokohau Marina, Kailua-Kona Wharf, Hulihe‘e Palace, Coconut Grove Marketplace, and Keauhou Shopping Center, offering guests cultural and shopping experiences.