Hilton Vacation Club The Modern Honolulu

Reviews

• SS

  Steph

  2 days ago
  5.0
  This hotel was a lovely experience from start to finish. All the staff are super friendly and eager to help, and they clean the room wonderfully! We had a room with a queen bed and a balcony, and it was honestly more than enough room for two people. I will say, be aware that the bathroom lacks any noise suppression, so bear that in mind. The outdoor pool is awesome and the environment around it is always nice too, there is also an adult only area on an upper level where you’re able to tan in the water, but the water is less than a foot deep. The walk to the main strip is maybe about 15 minutes, but nearby the hotel there is conveniently an ABC store & a McDonald’s with a few restaurants. This is a phenomenal hotel, especially if you’re comfortable with walking and getting some steps in. The beach is also maybe a five minute walk, with the man-made lagoon area in the middle, that’s not very deep. We had a terrific experience.
• HJ

  Hedi Jung

  5 days ago
  1.0
  BED BUGS. My family and I stayed here and on the first night, found a bed bug. We showed it to management and they moved us to a different room. The next night, we got bed bug BITES. When we confronted management about this, they said they can't do anything because the "specialist" came into our room to look for bed bugs but couldn't find any. The third night, we kept getting bed bug bites. I requested compensation to the manager named Yuko, but she said they will not provide us with any compensation because the "specialist could not find proof of any bed bugs." This is a 4 star hotel and our family spent more than $2000 here. However, our experience was horrible. Not only did we have to deal with bed bugs, but the service here from management was horrible. They have no consideration of nor respect for the customers. The management here is SO INCOMPETENT, especially YUKO. Will never stay here ever again.
• LT

  Linh Truong

  Feb 21, 2026
  4.0
  Our stay was overall very nice except for 2 issues... The staff was very friendly and accommodating. When we checked in we were given the room next to the elevator core which made so much noise! Never heard something like that before. It was driving us insane, so we asked to change rooms which the staff did very quickly. Even though they gave us the furthest room on the floor, we could still occasionally hear the elevators but it was so much better and didn’t bother us anymore. The room was nice and spacious but the mattress was not the most comfortable however we still were able to get a good night sleep.
• SY

  Susan Young

  Feb 11, 2026
  2.0
  We expect much more from our Hilton Vacation Club ownership. The Modern is merely a hotel that is sorely in need of updates. Our room had very old, stained and unraveling carpet, worn out furniture with obvious chips, very minimal storage, thin and raggedy towels, a tiny old coffee pot - I could go on. We asked for real coffee cups and water glasses and wine glasses instead of paper cups as well as a shower mat because the shower has no grip bars and we were told none of our requests were available. We also asked for an extra hour at check out time, from 10 am to 11 am and were told that was impossible. If you are looking for a Hilton Vacation Club resort, definitely choose the Hokulani in Honolulu!
• AA

  Anas Alwi

  Feb 1, 2026
  4.0
  I just wrapped up a 6-night stay at the Hilton Modern Honolulu, and honestly? I'm already planning next year's trip back. Let's talk about the staff, because they absolutely made this place. John greeted me from like 50 feet away every single time I walked through the lobby—the man has superhuman people-detection skills. And Courtney at the Hilton Honors front desk? This Springfield, Ohio native is the kind of person who makes booking and rebooking reservations feel less like a chore and more like chatting with a friend who actually wants to help. She just gets it, and somehow ended up being the perfect fit for Hawaiian hospitality. The poolside bar crew deserves their own shoutout too. Other guests rave about the happy hour at the pool (3-5pm, apparently they make killer Mai Tais), and I can confirm the team there is absolutely on point—friendly, attentive, and they know how to keep the good vibes flowing. The hotel's location is perfect—you're at the quieter end of Waikiki, right on the marina, walking distance to Ala Moana Center and the beach. The rooms have that sleek, modern minimalist vibe with lots of natural light, and everything feels fresh and well-maintained—no tired, worn-out hotel vibes here. Look, I've stayed at plenty of hotels where "attentive service" is just marketing speak. This place actually delivers. When your staff remembers you, greets you warmly every single day, and genuinely seems happy to help, that's when a hotel becomes more than just a place to sleep. Already counting down the days until next year's visit.

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