Hilton Grand Vacations Club at Hilton Hawaiian Village

4.2
657 reviews

About

Hotel
Hilton Grand Vacations Club at Hilton Hawaiian Village, encompassing the Lagoon Tower and floors 12-18 in the Kalia Tower, offers a 22-acre oceanfront paradise in Waikiki. The Village is located three miles from downtown Honolulu, 20 minutes from Honolulu International Airport, and less than a 10-minute walk from the Hawaii Convention Center. Enjoy access to the Village's expansive amenities and unwind at the Mandara Spa, or get energized at the fitness center, and take a dip in six pools, including the Super Pool or Paradise Pool. Children have their very own Camp Penguin children's program for ages 5-12. Experience the magic of Hawaii's heritage with the Waikiki Starlight Luau and Friday Night Fireworks Luau shows or join our daily resort activities which range from snorkeling to Hula lessons. Dine at over 18 restaurants and lounges, indulge in first-class shopping, and take advantage of a full-service concierge ready to assist with show tickets, dining reservations, and guided local tours. A 24-hour business center is available for guests needing to stay connected. Hilton Grand Vacation at Hilton Hawaiian Village features studios and 1- and 2-bedroom suites. All suites have fully equipped kitchens and separate living and dining areas as well as a private furnished balcony. For the ultimate getaway, reserve a 3-bedroom Penthouse Oceanview suite and take in the sweeping views of the Pacific Ocean. Daily Resort Charge includes internet access, InnSpire to stream media to TV from own device, cultural activities, exercise classes, movie night, 10% off beach services, water sports, rentals, and upgraded umbrella & cushioned chaise lounge package.

Location

Hilton Grand Vacations Club at Hilton Hawaiian Village
2003 Kalia Road, Honolulu, HI
96815, United States

Hours

Reviews

4.2
657 reviews
5 stars
368
4 stars
160
3 stars
61
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly and helpful, although some reported rude interactions.

Room Quality

Rooms received mixed reviews; while some found them spacious and comfortable, others noted issues with cleanliness and outdated amenities.

Location

The resort's location was frequently highlighted as excellent, with easy access to the beach, shops, and restaurants.

Amenities

Guests enjoyed the variety of amenities available, including pools and dining options, but some felt they were overcrowded.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly during check-in and with reservation issues.
  • JP
    Jessica Perez
    Oct 31, 2025
    5.0
    My happy place our favorite vacation spot!
  • VL
    Vincent Louis
    Oct 16, 2025
    5.0
    Place is amazing! Just wish there was microwaves is the rooms and fulltime refrigerators. So much food waste. I believe they are set like this so people maybe swing for suites. But for how nice the place is I still believe some conviences should still be available to guests. The only microwave available is from the DiamondHead General Store, and the microwave is in the back and you have to buy something in the store. Kind of shady but the bro who works there is nice and does it nicely. I liked the property and will be returning but maybe next time I'll try the owners towers. The rooms at the Grand Islander are amazing.
  • BA
    Brandon Andrews
    Sep 8, 2025
    5.0
    HGV continues to impress. Staff is top notch, rooms are well done
  • AS
    Arthur Soni
    Aug 30, 2025
    5.0
    Ken is awesome! Very helpful kept customer satisfaction his #1 priority!
  • DS
    Dennis Schleicher
    Aug 25, 2025
    5.0
    The Hilton Grand Vacations Club in Hawaii is absolutely breathtaking! From the moment you arrive, you feel like you’ve stepped into a tropical paradise. The entire property feels like its own private village—beautifully designed, self-contained, and with everything you could possibly need just steps away. The views are nothing short of spectacular. Whether it’s overlooking the ocean, gardens, or pools, every direction offers a picture-perfect scene. The grounds are immaculately kept, the staff is warm and welcoming, and the amenities are top-notch. It’s the kind of place where you can both relax in peace and enjoy plenty of activities without ever leaving the resort. Truly a destination in itself—I can’t wait to come back! Warm regards, Dennis Schleicher, YouTuber with over 90K subscribers and content creator on Instagram

Frequently Asked Questions About Hilton Grand Vacations Club at Hilton Hawaiian Village

What types of accommodations does Hilton Grand Vacations Club at Hilton Hawaiian Village offer?

The resort features studios and 1- and 2-bedroom suites with fully equipped kitchens and private furnished balconies, plus 3-bedroom Penthouse Oceanview suites with Pacific Ocean views.

Is Hilton Grand Vacations Club at Hilton Hawaiian Village accessible for guests with disabilities?

Yes, the resort offers accessible parking, elevators, an accessible pool, and is mobility accessible to accommodate guests with disabilities.