Premier Inn London Gatwick Airport South (London Road) hotel

Reviews

• CJ

  Charlotte Jacomb

  1 day ago
  3.0
  Honestly right now it's not great but, you can tell they're trying to make things better, please bare in mind if you stay the night before your flight and it's hot their is no Aircon, even with two fans placed in the room it was unbearably hot, I know this isn't the staffs fault and the service we received from them was above and beyond so no complaints there, the restaurant near door is currently closed, I can only imagine it was because of the amount of rats I saw, again not the staffs fault, from the amount of traps I saw dotted around the restaurant and hotel building you can tell they're aware of the situation and are trying to deal with it, the staff did however give great recommendations to restaurants near by that are within walking distance and also said we could order takeaway and eat it in their restaurant, they would even supply plates and cutlery if needed if we didn't want to eat in our room as the restaurant did have air con, wanted to give an honest review and just make other aware of problems we encountered for the few hours we were there, again the staff were fantastic but, before you book just check the restaurant is open and be aware the rooms are very hot
• PK

  Pav K

  3 days ago
  2.0
  Hotel is an absolute rip off to charge 80£ with a room with a lack of AC. Two fans is not sufficient enough for the heat. Not impressed at all, it was so hard to sleep.
• MD

  Matthew Dovaston

  Jun 23, 2026
  1.0
  The grounds around this hotel are infested by rats - we saw 7 or 8 of them walking from the car park into the hotel. The reception staff feigned that they were unaware of the problem despite the fact there are rat boxes all around the hotel entrance. Premier Inn Guest Relations also claim the rats come from land they don’t manage so it’s not their problem. Unfortunately the rats don’t know that.
• JM

  JLT MEDIA

  Jun 21, 2026
  5.0
  I have stayed in 100+ premier inn,s and have to say this is the nicest, due to hot wether 2 powerful fans in the room made a comfortable night. In the morning had the best breakfast from a premier in ever, The chef ( yono) was lovely and took 100% pride in her work everything was fresh and perfectly cooked definitely will stop here again
• GG

  Gaga Gaga

  Jun 15, 2026
  2.0
  Hôtel à fuir. L'intérieur est très vétuste, avec de vieux planchers en bois. L'extérieur est à l'abandon, à la limite de la ruine. On remarque même des linteaux servant à soutenir les poutres en bois, et les façades sont très défraîchies. A l'accueil une femme blonde a également été décevante. La personne à la réception était à peine correcte, semblant aigrie et désinvolte, sans réel sens du service. Le seul avantage de cet hôtel est sa proximité avec l'aéroport. Pour le reste, l'établissement manque clairement d'entretien et ne correspond pas aux attentes. Je ne le recommande pas