Premier Inn Kidderminster hotel

Reviews

• RR

  Rich

  3 days ago
  1.0
  Stayed over night arrived around 7, we followed the advice of reception and paid the overnight parking , in the morning we extended and hour just to make sure we had enough time (£11 in total) , we received a parking fine for £60 , we thought it was a mistake as we have the receipts for parking. We e-mailed the parking company and they sent a generic response saying the fine is correct (no information or explanation) we phoned premier in (they apologised and offered to credit out breakfast) but said they cannot do anything but e-mail head office. Have e-mailed head office and parking firm (eurocarparks) no response from either. UPDATE After calling customer service and speaking to Amy who wasn't very helpful she gave us a new number to Eurocarparks that was the wrong number it was the number to a local council. We were put back in contact with the hotel , we spoke to hotel Manager who sympathised and explained that herself and all several staff members have had been fined by Eurocars (told us there was nothing to be done and wished us good luck) she gave us the original number we had been calling that tells you there is no way to speak to a human at EuroCarparks. Over all a terrible experience.
• BC

  Bill Corbett

  4 days ago
  5.0
  The hotel is conveniently located in Kidderminster Close to shops and amenities. Public parking outside front door but it is expensive.
• BB

  BanterLad89

  Oct 4, 2026
  5.0
  We stopped in Kidderminster Premier Inn and it was very nice. Staff were friendly (especially Tracey the chef who was always cheery in the morning at breakfast and couldn’t be more helpful). Rooms were clean and the shower was better than usual compared to others. The lift is a little slow but they’re working on the other one which will hopefully speed things up. Overall a very enjoyable stay!
• PR

  Paul Roper

  Sep 25, 2026
  4.0
  Another good quality Premier Inn. A little quirky, with the reception & restaurant on the 4th floor & rooms on the two floors below. If you needed to use the lift, be patient. I ly one of the two working & it was very very slow!. Staff were friendly & helpful & breakfast in the restaurant good. You have to pay for parking. Be aware, if you are there overnight, using an app will make you pay for 24hours. Pay at the machine, cash or card you only pay for overnight at half the price.
• BD

  ben davies

  Sep 22, 2026
  1.0
  I stay in premier inns every week whilst working away and this is one of the worse I’ve stayed in. Hot rooms, no fan and not able to open a window. The rooms are extremely dated and the tv is that small I can’t see it! Only thing going for it is the amount of stores around it. Avoid!!!

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