Holiday Inn Express Birmingham - Redditch by IHG

Reviews

• DC

  Dunx Cycles

  Jun 4, 2026
  5.0
  Not the cheapest accommodation. But it is in the centre of Redditch and everything was clean.
• SW

  Sam Walsh

  Jun 4, 2026
  3.0
  It's fine, Redditch is not the most exciting location in the world. The hotel is cheap at least
• HJ

  Hannah Jeffries

  May 28, 2026
  5.0
  Fabulous staff! I think it was Laura who was helping me with my booking and upon arrival, very quick and attentive. Rooms have a kinda scary blue light when you first come in and theres no cover on the spy hole on the door. But the cleaner left a lovely hand written note. Super sweet!
• TM

  Thomas Macdonald

  May 27, 2026
  5.0
  We had a fantastic stay. The staff are absolutely amazing — very respectful, friendly, and welcoming whenever you walk around the hotel. From the cleaners, reception staff, and managers to everyone else, they all helped make this a really great experience. It was also really nice to see the manager being so proactive and visible around the hotel. Management were very present throughout our stay, and it made a big difference. In many other hotel brands, you rarely see the hotel manager or senior staff interacting with guests, but here it was lovely to see them around, saying good morning, speaking with guests, and being genuinely respectful and approachable. That level of care and visibility really stood out to us and is one of the reasons we chose to come back here instead of staying at other hotels nearby. The difference in staffing, respect, and the personal touch you give customers feels like night and day compared to some other hotel brands. It creates a much warmer and more welcoming atmosphere, and we think that extra level of care is really special. During our stay there was a fire alarm drill, and one particular lady — I believe she had grey hair and a small ponytail — was absolutely incredible. I have autism and really struggle with loud noises, and she went above and beyond to help me. She helped calm me down, offered me a free drink with ice and water, stayed with me and my partner until I was calmer, and made sure we got safely back to our room. Her kindness and care meant so much to us. Because of how amazing our previous stay was, we decided to come back again for our anniversary, and the hotel made it feel really special. We are so grateful for everything everyone did for us, and it’s the reason we wanted to return. The room was great, the air conditioning worked well, and the bathroom was clean. The only small issue was a noticeable amount of dust on some of the higher surfaces that may have been missed during cleaning. It wasn’t something that ruined our stay at all, but just a small detail to be aware of as some guests may notice it more. One other suggestion would be around breakfast consistency. As this is a Holiday Inn Express, we completely understand it’s more self-service and different from a standard Holiday Inn. However, it would still be a nice touch to have someone greet guests in the morning and consistently ask for room numbers. One day we were asked and another day we weren’t, so keeping that experience consistent would help. It may also help first-time guests if someone briefly explains that breakfast is self-service. It doesn’t need to be over the top — just a friendly greeting in the morning would make the experience feel even more welcoming. Overall, we had a lovely stay and genuinely cannot fault the service we received. Thank you very much to everyone for making our visit so enjoyable. We’re already looking forward to staying again.
• CA

  Christian von Allmen

  May 3, 2026
  4.0
  Das Hotel ist grisszügig und mit reichlich Gratisparkülätze und mehreren E-Ladestationen ausgerüstet. Die Lage ist abseits und erhält deshalb Abzug. Zu Fuss etwas Esden gehen geht kaum. Das Zimmer ist relativ gross, hat 2 Einzelbett einen (sehr) kleinen TV und Sitzmöglichkeiten. Das Badezimmer ist ok, hat Ablageflächen und einen Einhandmidcher. Das Zimmer (228) ist aber sehr hellhörig, somit laut wenn Kleinkinder daneben sind! Das ganze Hotel, vorallem Biden und Wandbelöge sind fleckig und sollten gereinigt/erneuert werden.