LEGOLAND Castle Hotel

Reviews

• LJ

  luke jones

  Oct 4, 2026
  3.0
  Nice hotel but not much to do. You have to goto the other hotel for the playroom or pool. 1 person on reception that's the only staff. Didn't see any characters in the hotel or anyone greeting or entertaining the kids? Room had small amount of Lego in and a few little gifts but nothing else for kids to do. Not sure why they don't offer Lego cartoons on the TVs in the room? Of you have seen reviews on YouTube with PlayStations in the rooms they are not there anymore. Tournament tavern is ok but food is overpriced for what it is, service was painfully slow 90 mins from seating to desert and about 60 mins until we ate our meal. Lots of people complaining about waiting while staff seemed to be chatting around the bar area.
• JJ

  James

  Sep 22, 2026
  4.0
  I stayed in the Knight room. The room itself was very clean and lots of fun. Lego dragons and swords all over the place. Beds were comfortable. The staff at the front counter were very helpful. The staff in the restaurant were a bit slow to take orders and were a bit busy talking amongst themselves. Overall a great stay!
• LW

  Lisa Winter

  Sep 19, 2026
  5.0
  Hotel was extremely impressive. The castke theme was in your face from outside all the way through to your room with outstanding lego builds and lego play areas at reception aswell as your room. The quiz for the safe was a brilliant idea but we didn't do very well on it so we had to guess some of the numbers. We had an amazing night's sleep with very comfy beds. We had an amazing view of the lake. The room had a bunk bed for the kids with their own lego play area and TV and we had the big room with the double bed surrounded by beautiful lego dragon, rat, book and knights helmet made out of lego. Even the bathroom had humour with a splash back around the bath with a half naked knight having a shower 😂 The shower was lovely with the option of rain shower head and a little one next to it....didn't go cold once. The only thing that let this Hotel down was the service and food in the restaurant the next morning. The menu was extremely limited to English breakfast, vegan breakfast I think and pancakes with fruit or bacon and maple syrup. Considering how basic it was and it wasn't that busy we had to wait 15 minutes before we then decided to ask how long the food was going to take. The lady we asked went to find out but was then seen afterwards serving someone else and didn't get back to us with a time. We had booked the table for 8.30am so that we would have time to make most of the exclusive half an hour in the park before everyone else poured in but we actually missed out on this as the food took so long to come out and we had to ask a member of staff twice 1 to order the food as no-one came to our table and 2 how long the food was going to take, so we didn't come out until 9.30. The food was OK but nothing special.
• IK

  Ian Kelly

  Sep 4, 2026
  1.0
  Overall very expensive They say breakfast is included but they can’t accommodate you because they book up all the slots Baffles be how you can included breakfast but not offer a slot before the park opens at a buffet breakfast Children didn’t have any channels to watch on their tv of a evening The place is just there to get as much money out of people as possible We went for dinner at first night and it cost us 91 quid for the buffet the children had chips and few chicken nuggets Didn’t set a good tone and this wasn’t including drinks Food standard was pretty poor I wouldn’t recommend staying at the Lego hotel it looks tired and very much overpriced Save you money stay off site and spend the saved money on fast track passes for the park 👍 Most of the staff are young and look miserable as they are probably on minimum wage in very repetitive jobs
• CV

  Cristian Vrabie

  Sep 3, 2026
  3.0
  Nicely decorated rooms, and great location. But cleanliness could be better, there were many stains on the carpet. And the service had issues: - they allow you 30 minutes earlier into the park but the rides don't open until 10 so you just get the privilege to wait - they deactivated our room early even though we bought late checkout and there was no one around for ages to let us in - it must be the only hotel I know where you have to book breakfast which means you need to keep a schedule, can't just relax and wake up at will

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