Premier Inn Walsall (M6, J10) hotel

Reviews

• SH

  Shaun Humber

  4 days ago
  5.0
  Friendly staff. Consistent Premier Inn quality.
• TT

  TKaur

  4 days ago
  3.0
  2-4 oct 26-We stayed at the hotel for two nights. Unfortunately, the level of customer service was quite disappointing. At no point did we receive a greeting from any of the reception staff. I said “good morning” myself, but barely received a response, which did not feel particularly welcoming. We stayed on the ground floor, and the hallway could have benefited from a good vacuum and a little more attention to cleanliness. Breakfast: Since Beefeater has gone and the restaurant is now under new Premier Inn ownership, cleanliness seems to be a significant issue. The area around the coffee machine looked like it was in need of a deep clean and had clearly not received enough attention for a long time. The area around the juice jugs could also have benefited from some cleaning and a fresh coat of paint. Unfortunately, the breakfast itself did not feel anywhere near the standard we previously experienced with Beefeater. We decided not to have breakfast at the hotel on our second day. Overall, the hotel feels like it could really benefit from some TLC and better attention to cleanliness and customer service. On the positive side, the location is particularly convenient, and there is plenty of free parking available, which is a definite advantage.
• MF

  Michael Fyfe

  Sep 28, 2026
  4.0
  Nice hotel for the price,excellent staff very helpful
• HS

  Haydee Santacruz

  Aug 29, 2026
  2.0
  We stayed here for one night and overall the Premier Inn itself was better than our experience at the adjoining Beefeater, but unfortunately we would not stay here again. Check-in was friendly and straightforward. It is quite a small hotel and there is no lift, which is worth knowing before booking. The room was clean and the bed was very comfortable, which we appreciated. However, when we first arrived, we found a very large spider on the ceiling, which my husband had to deal with! The biggest problem for us was the temperature of the room. There is no air conditioning and when we arrived the heating was showing 23°C. There were instructions in the room explaining how to reduce the temperature, but despite following them, we couldn't get it to cool down. During the night it reached 25°C and the room became extremely hot and uncomfortable for sleeping. Even with a comfortable bed, it is difficult to get a good night's sleep when the room is that warm. The staff were helpful whenever we needed something, although overall we didn't find the atmosphere particularly warm or welcoming. We were also asked to specify what time we would be having dinner and breakfast at the Beefeater. We didn't particularly like this, as when staying away we prefer to relax and go for meals when we are ready rather than having to plan everything around specific times. Unfortunately, our experience at the Beefeater for both dinner and breakfast was disappointing as well, which affected the overall stay. There were definitely positives: the room was clean, the bed was very comfortable, and staff were available to help. However, the lack of air conditioning and the excessive heat in the room were the deciding factors for us. We wouldn't stay here again, particularly because of how uncomfortable the room became overnight.
• AC

  Amy Clarke

  Aug 26, 2026
  5.0
  Clean room and friendly staff, what more can you ask for.

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