Holiday Inn Express Wakefield by IHG

Reviews

• JG

  James Garnham

  Aug 16, 2026
  2.0
  BIG shout out to Hanna and Emma who were friendly professional and made us feel at home. Other than that the Hotel is tired, gloomy needs a heavy duty deep clean and modernising not to mention kitchen staff who can cook!!The outside is dull boring and not very welcoming at all and as for parking not many spaces! We were lucky as someone was leaving and got a space and were disabled 😤😤 we'll not be coming here again and I'm a IHG member.
• SN

  Stefania Nistri

  Aug 11, 2026
  4.0
  The room was clean, bed comfortable and the shower was very good. Unfortunately the staff on arrival were highly disinterested and a little rude, telling every guest who arrived that they did not have a reservation! Myself and others had to produce our confirmation emails just to obtain our keys. However, the staff in the evening and the following morning were great.
• TN

  Tomi Nieminen

  Aug 10, 2026
  5.0
  Overall very pleasant stay. Room was just big enough for two and bathroom was in good shape. Everything was ok for the pricepoint. Reception was quite busy and funny enough the cleaning lady had to tell receptionists to check on me. Only real and potential issue I had was the parking. We were lucky to get a spot next to hotel when we came 15 minutes before check-in time but otherwise it would have been tricky to find overnight parking place. It would make sense to have some type of contract parking lot to tell customers to park for a small fee when there is no room in front of the hotel. Nothing breaks the mood in the morning after good breakfast like a parking ticket. Room details: Twin bed standard. One night stay for two adults Only one electrical outlet for one of the twin beds (why not to upgrade and put another next to other night table?) Here is this hotel general checklist (+/-): + Easy check-in and check out + All room lights working + Roomservice + Hotel has a restaurant + Accessibility + Fast wifi (room) - Fridge (room) + Kettle (room) + Toiletries (room) + Bath towels (room) + Shower - Bathtub - High quality mattress (basic bonnell) + Electronic locking (room) + Tv (room) Price-to-value ratio: Excellent (75£/night for 2) Floor surface: carpet Noiciness level (0-10): 1 Note: - is not meaning bad. It means non-existing.
• JA

  Jane Abrams

  Aug 9, 2026
  4.0
  Great welcome desk staff , in fact all staff were really helpful and friendly. Great room. Bed a little on the small side, but we are used to a super king at home- but aircon was very welcome on this hot weekend . Brilliant breakfast, had yog and berries and a full English , great sausages! City central and easy to find parking even if not actually on hotel site.
• DJ

  Dalton Joynes

  Aug 3, 2026
  1.0
  Worst hotel I’ve ever stayed in .. the place needs demolished.. how have IHG the owners of holiday inn let things get this bad ?! .. no idea how it has 4 starts .. and don’t know how people are saying the breakfast was great ..it was only just warm, with some items run out and the bacon was so overdone that I actually chipped one of my teeth on it (with a Wc and baby changing 2feet away with only one door separating it) … and how are people saying all the staff are great ? .. we came across 2 girls that were pleasant but the others we encountered need to look for a new job, as they obviously don’t like working there! Including the 2 last night who told us to just scan the car park sign to log our car .. offering no assistance at all .. ignoring us as we came and went .. even though the nice girl who checked us in said that they would do it for us and we only needed to scan it our selves if there was no one on the reception desk. I know your response will be why didn’t we complain on site at the time … but the truth is there is nothing that could have been done .. a lot of the issues were with the grubbiness and dilapidated state of the building and its rooms.. the lift stinking of urine. Scruffy windows and rooms .. smashed radiators and stained carpets in rooms and corridors. On checking out we looked under the bed to make sure we hadn’t left anything .. to find a plastic food container (god knows how long that has been there or when it will be removed).