Premier Inn Uttoxeter hotel

Reviews

• JS

  Jerome Shaw

  6 days ago
  5.0
  Stayed here for my trip to Alton Towers, staff are outstanding especially Abbey, food was delightful. Rooms was great, comfy bed, lovely and clean. Will definitely stay here again
• RD

  Rebekah Deacy

  Jun 12, 2026
  4.0
  I agree with other reviews that this Premier Inn is run down compared to others however that is also reflected in the price. We paid only £52 for a family room. It was clean and comfortable. The staff are great. They are extremely friendly and helpful. We had breakfast at the restaurant which was good, usual Premier Inn breakfast which is value for money. The restaurant is very small considering the size of the hotel so advance booking was essential. Overall our stay was great and close to Alton Towers.
• SR

  Sophie Robinson

  Jun 7, 2026
  1.0
  Upon arriving first impressions was that the place looked run down, and car park looked run down. We then made our way to reception the lady working was very polite but then it went to shambles not long after. We got too our room which the corridor smelt fusty and old, and well the room apart from the bed actually being comfy we fount hair all over especially in the bathroom, the extractor fan didn’t work which then turned the room completely condensed…. The air con sounded like it wasn’t working correctly aswell and the furniture looked like it had seen better days! We made our way over to the social too get some food which we was told the wait was 2 hours! Even tho there was only 3 people sat down! so we got a drink and waited but it seemed like the 2 girls in the kitchen had no idea what they was doing. As time passed I went up to the bar to ask if there was going to be some sort of mad rush as the place was empty, turns out they had no head chef in only 2 trainees on! Well red flags instantly!! I thought to myself I don’t want to be ill for a start! So I cancelled the table and went down the road to a nice marstons pub! In all my times stopping in a hotel this has to be the worst! Was thankful to leave the next day!
• CC

  Chris_gasolinegarage

  Jun 6, 2026
  1.0
  Worst premier inn iv stopped at turned up and looks run down the Room has hair literally all over the room went to the restaurant was told we need to book and there was 4 people in it after a 2 hour wait the food was wrong and and undercooked we will never stop again absolute shambles
• CG

  Charlotte Gould

  May 17, 2026
  1.0
  Had a 3 night stay booked and pre-paid for. Chose this hotel over the premier inn in nearby Leek as it had great reviews. Sadly this isn’t one of them. Our room was dirty, smelt musty and damp & had mould on the walls near what was my child’s sleeping space. The duvet covers on the beds were dirty with what looked like blood and when I asked reception for a clean duvet cover for my child’s single bed they said they would ‘try and find one’. An hour later they hadn’t appeared with one by which time it was 10pm and my child needed to sleep. So we slept in the double bed instead - normally not an issue but I had an arm injury and needed to wear splint on my wrist and stretch it out at night to be out of pain. Earlier in the evening we had booked a meal in the restaurant. We were told we had to go in at 7pm as there was a big booking later. We got there on time and then once seated were ignored for 45 minutes. 55 minutes after arriving someone finally took our order - despite others arriving after us and being served first. Just because only a small party doesn’t mean service should be any different. The food was cold and hardly edible so we paid the bill and left. Checked out the following day after one night as couldn’t sleep with the mould on the walls and the awful smell - you shouldn’t have to ask twice for clean bedding - that should be something that’s checked. There was no apology from staff, almost like everything was too much trouble. I didn’t bother complaining as when we left to check out I told the man on the desk we were leaving two days early and he said ‘hope you enjoyed your stay’. Wouldn’t have got anywhere with a complaint anyway as had already paid for the room upfront. We stay in Premier Inns a lot all over the country and I’ve never experienced a bad one until now. Such a shame as spoilt our time away and.caused added expense.

Frequently Asked Questions About Premier Inn Uttoxeter hotel