Enchanted Village

Reviews

• DB

  Dan Bamforth

  Jun 13, 2026
  3.0
  Poor accommodation. Stale smell to the room. Bathroom was disgusting with mould all over the tiles joints and sealant. The entire resort is looking really tired and now what is used to be. Disappointed on the whole.
• DD

  Denz

  May 31, 2026
  5.0
  Booked a two day get away with the Mrs as we don't usually come that often we purchased the two days pass payed extra 200 pound today for silver fast pass and purched the gold fast pass for the second day although very expensive it's very efficient had a slight issue when checking in to find out some places on site were closed due to not being to busy asked to speak to a manager and Demi and Luke came over within 5 minutes both offered an amazing friendly interaction listened to our little concern and instantly solved the issue without hesitation. So it goes without saying DEMI AND LUKE are both an absolute credit to this establishment and both need special recognition for the way they interact and solve any issues so thank you so much for that
• NL

  Nigel L

  May 8, 2026
  3.0
  We mainly stayed here because it was good value to stay and get tickets to Alton Towers included with our stay. The room was comfortable enough but had a relatively stale smell to it. I wouldn’t actively choose to stay here again but it’s not like it was uncomfortable hence the 3 stars
• CP

  Chris Pyper

  May 5, 2026
  2.0
  For what you pay I didn’t thinking much of it to be honest. We were away as a group of 11 family’s and some had no hot water or heating and had maintenance out 4/5 time in a 2 night stay. Room even though looked good ours was very dirty on the floors dust build up on the skirting boards and bedding had stains on it from the previous people staying
• SB

  Sassy BB

  Apr 13, 2026
  5.0
  A lovely place to stay. The Woodland Lodges are a perfect place to stay with family or friends. Sleeps up to 5 people. More private than the hotel. I'd definitely stay here again. Quite expensive though. If I could change one thing it would be a car park closer to the lodges.

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