Vibrant (colorful) rooms and a hotel all fitted and decorated bespokefully with babies and children in mind.
LT
Lee Thomas
5 days ago
2.0
The only reason we stay at this hotel is because of the children's entertainment, but this weekend no signal for Cbeebies channels, no TV working, dish water left in bowls, coffee pots broken, orange juice dispensers broken...for the £850 they charge for two nights you could have a week away all inclusive for that. Really poor. I always have an issue when I stay here so this is going to be the last time.
GC
Gavin Charlton
Oct 6, 2026
4.0
Rooms and hotel brilliant , staff are very miserable for it been a kids hotel , bar and snacks very expensive, kids loved it
MA
mahmood ahmed
Sep 13, 2026
2.0
Ok so first experience i would say last experience, kids like few places but its over priced for everything specially food and tickets, oh man a pint of coke for £5.25 and water bottle for £3.50. even in aeroplane you can get items cheaper than this....toys all very overpriced as well. Plus what i have noticed, most of their workers are under the age of 18 i believe, reason so they can pay them less, thats my observation maybe i am wrong. Overall its just worth the experience and i am sure second trip not worth it.
PA
Paula Askew
Sep 13, 2026
5.0
We returned hoping for an improvement in service, but unfortunately, nothing has improved since our last visit.
The main issues:
Overpriced Food: The food prices are exceptionally high for what you get, to the point where many guests—including us—resorted to bringing in our own meals, drinks, snacks, and ordering Domino's in the evening. The volume of people doing this speaks for itself.
Disappointing Breakfast: Food quality has dropped, and there were constant empty gaps at the buffet stations.
Inattentive Staff: When I asked if an empty item was being refilled, I was told "Give me 5 mins" by a staff member who then immediately went back to chatting with a colleague while slowly wiping a table. Waiting isn't a huge deal for an adult, but try explaining that to a hungry 3-year-old.
It really feels like management doesn't care about service quality or fair pricing because they rely on a captive audience.
Frequently Asked Questions About CBeebies Land Hotel
What is the CBeebies Land Hotel?
CBeebies Land Hotel is a themed hotel located within the Alton Towers Resort, designed for families with young children, offering joyful and exciting adventures for little ones.
Where is the CBeebies Land Hotel located?
The hotel is located at Cbeebies Land Hotel, Alton Towers Resort, Alton, Staffordshire, ST104DB, United Kingdom.
What are the standard opening hours for the CBeebies Land Hotel?
The CBeebies Land Hotel is open 24 hours every day of the week.
How can I find more detailed opening times and additional information?
More detailed opening times and useful information can be found at https://www.altontowers.com/useful-info/opening-times/.
How can I contact the CBeebies Land Hotel?
You can contact the hotel by phone at +44 300 332 1422.
Does the CBeebies Land Hotel have an official website where I can book a stay?
Yes, you can book a stay and find more information on their official website at https://www.altontowers.com/short-breaks/cbeebies-land-hotel/.
What nearby dining options are available close to CBeebies Land Hotel?
Nearby dining options include Windmill Restaurant, Dragons Bar, Costa Coffee, Secret Garden Restaurant, Paradise Cove, Flambos, The Crooked Spoon, and Rollercoaster Restaurant, offering a variety of cuisines and atmospheres.
Are there other hotels near the CBeebies Land Hotel?
Yes, nearby hotels include Alton Towers Hotel, Splash Landings Hotel, Enchanted Village, Stargazing Pods, and Enchanted Village Woodland Lodges, many within the Alton Towers Resort area.
What family-friendly attractions are near the CBeebies Land Hotel?
Family-friendly attractions nearby include Splash Landings Waterpark, Cariba Creek water park, Alton Towers Resort itself, and the Monorail Station for park transport.
How can guests use nearby transit stations to reach the CBeebies Land Hotel?
Guests can use the Monorail Station and Monorail Station (Car Park) nearby to easily access the Alton Towers Resort and the CBeebies Land Hotel within the park area.
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