We mainly stayed here because it was good value to stay and get tickets to Alton Towers included with our stay. The room was comfortable enough but had a relatively stale smell to it. I wouldn’t actively choose to stay here again but it’s not like it was uncomfortable hence the 3 stars
CP
Chris Pyper
May 5, 2026
2.0
For what you pay I didn’t thinking much of it to be honest. We were away as a group of 11 family’s and some had no hot water or heating and had maintenance out 4/5 time in a 2 night stay. Room even though looked good ours was very dirty on the floors dust build up on the skirting boards and bedding had stains on it from the previous people staying
SB
Sassy BB
Apr 13, 2026
5.0
A lovely place to stay. The Woodland Lodges are a perfect place to stay with family or friends. Sleeps up to 5 people. More private than the hotel. I'd definitely stay here again. Quite expensive though. If I could change one thing it would be a car park closer to the lodges.
EN
Edward Napper
Mar 29, 2026
5.0
We had a lovely accessible room with disabled parking outside. Great size, nice accessible bathroom and comfy beds.
EE
Ellie
Dec 17, 2025
1.0
Very disappointing stay for the price paid. The TV in our room didn’t work, leaving us with no evening entertainment for ourselves or our baby. We were then asked to change rooms at 8pm once our baby was asleep, which was completely unrealistic.
Dinner was also poorly managed — we waited around 55 minutes just for our order to be sent to the kitchen. Overall, the experience fell well below expectations and we wouldn’t recommend staying here.
Frequently Asked Questions About Enchanted Village
What types of accommodations are available at Enchanted Village?
Enchanted Village offers enchanting Woodland Lodges and Luxury Treehouses for a spellbinding short break.
Where is Enchanted Village located?
It is located at Enchanted Village, Alton Towers Resort, Alton, Staffordshire, ST104DB, United Kingdom.
How can I contact Enchanted Village for bookings or inquiries?
You can contact Enchanted Village by phone at +443003321422.
Where can I find the opening times for Enchanted Village?
Opening times are available online at https://www.altontowers.com/useful-info/opening-times/
What official website can I visit for more information about Enchanted Village?
Visit https://www.altontowers.com/short-breaks/enchanted-village-woodland-lodges/ for more details.
Which nearby restaurants can guests visit during their stay at Enchanted Village?
Guests can enjoy nearby dining at The Crooked Spoon, Windmill Restaurant, Paradise Cove (pizza), Secret Garden Restaurant, Flambos buffet, and the Rollercoaster Restaurant.
Are there any bars or lounges near Enchanted Village?
Yes, nearby bars include the Tipi bar, Dragons Bar cocktail bar, Ma Garrita's lounge and bar, and The Atrium hotel bar.
What other accommodations are close to Enchanted Village?
Nearby accommodations include Stargazing Pods, CBeebies Land Hotel, Alton Towers Hotel, and Splash Landings Hotel.
How can the nearby Monorail Station help guests visiting Enchanted Village?
Guests can use the Monorail Station to easily navigate around Alton Towers Resort and access different attractions with convenience.
What recreational activities near Enchanted Village can guests enjoy?
Guests might enjoy activities at Splash Landings Waterpark, experience Donaheys Dancing With The Stars Weekend, or play at Extraordinary Golf nearby.
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