SS
Shelly Stephens
4 days ago
Well my room smelt of damp and my bed felt damp too. My sons room had a bath with someone's hairs and a dirty towel! People above me clearly letting their child jump off the bed, this was around 21.45pm, had to complain twice to get it to stop. When I mentioned at reception the following day was informed quiet time is 11pm! Most disappointing visit ever.
IN
Ioana Nenova-Ivanova
Aug 6, 2026
A favorite place when we visit Guildford. The rooms are extremely clean, very spacious, the beds and pillows are comfortable for a full rest after a long day. The bathroom is large and has a bathtub, everything is exceptionally clean. The room has air conditioning, which is very convenient on hot summer days. The cleanliness throughout the hotel is at a very high level!
At the reception we are always greeted by smiling and friendly staff, ready to satisfy all wishes - need for an iron, laundry, paying for breakfast at Beefeater, parking (free for hotel guests). The windows are double and well isolate the outside noise. Reserving a room is very easy, the reception staff always assists with any changes on our part.
Thank you for your hospitality! We are happy to stay at the hotel every time we are in Guildford!
RT
rachel thomas
Aug 3, 2026
Great friendly service from staff at the hotel. About 1 mile from the centra of Guildford and relatively easy to walk
Bedding and the room itself smelt of dust, like it hadn't been cleaned properly. Carpet was all sticky. Shower gel was almost finished.
Beddibg smelt like it was in a dusty storage before they put it in our room. Atleast the ac worked and It's in a great location, the only two saving grace. We expected better from Premier inn.
SH
steve hodson
Jul 21, 2026
Typical Premier Inn (that's not a bad thing), On a busy main road so if you miss the entrance, like me, it's quite a long drive to get back round. As always, rooms are of a good standard and the staff here where very helpful. This one has a Beefeater attached, so we had the all you can eat Premier Inn breakfast, which always sets me up for the day and is very good value.