Premier Inn Frome hotel

Reviews

• MM

  Millie

  2 days ago
  4.0
  The Frome hotel is located around a 10 minute drive to the main town and a 20 minute drive to Longleat. Currently,they have a restaurant next to it which was understaffed and slow . I recommend going into the town for dinner . The rooms looked good when you walked in , however it was a bit dirty with random stains on the floor ,curtains walls and more. It made me a bit uneasy but it was alright for a night or two . I did think the check in and service was good and they were extremely friendly! Overall,it was just a regular Premier inn. It had good value for what we paid and is a quite small Premier inn compared to other ones.
• MR

  Matthew Roberts

  4 days ago
  2.0
  You usually know what you're getting with a Premier Inn and in my experience it's decent. At this one though, not so much. The shower pressure was woeful and kept going between hot and cold. On the plus side, the bed was comfy and the fan worked very well. I didn't eat in the restaurant, just had a drink but the staff were unprofessional for the most part, being more interested in bickering with each other than anything else. Also, no Premier Inn should ever charge £175 for one night. That is a rip off.
• CH

  Chris M H

  Aug 13, 2026
  4.0
  I appreciated the Quality Fan in the room, however it should be cleaned when the room is! It was covered in dust with a considerable build up inside and all over the front!
• HM

  harvey mcclelland

  Aug 3, 2026
  2.0
  Rooms excellent other than street boy racers trying to do doughnuts on the roundabout star dinner waiting around for 20 minutes to finally get seated waited another half hour to get served food was okay then took half an hour to clear the table and get dessert and then in the morning for breakfast didn’t make it clear to stand to get seated the buffet was ridiculous. There was no communication in the kitchen. They will say it will be a two minute wait for one Pacific food and you’ll be standing around for 10 minutes until you ask again and they bring it out no plates honestly think kids could run better good location, but next time rather book an Airbnb
• JL

  Jayne Laker

  Jul 11, 2026
  4.0
  Stayed here from Thursday to Saturday for a Longleat break in July. Staff were extremely friendly and helpful. Food at the attached Beefeater was lovely. We stayed on the ground floor and our only small complaint would be the floors are quite creaky. However, our stay was extremely quiet despite this.

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