Premier Inn Sunderland City Centre hotel

Reviews

• MM

  Matt On The Map

  2 days ago
  5.0
  I'm a big fan of premier Inn because you know what you are going to get. I'm very lucky as my wife booked here for a Friday night treat (if you know what I mean). Left the kids at home and could switch off from work a for a night. As expected, a little beverage station, tea and coffee...nice bed and extra pillows. It wasn't looking bad at all. Other places have had kids running up and down the corridors and playing drums well into the night, not here. We didn't stay for the amazing breakfast as the wife took me on a breakfast bender in Sunderland. The car was safe in the car park...as well it should for £17. The plus is that the car was there for most of the Saturday as we were galavanting around Sunders. No stress, and we didn't even see a member of staff, used the machine to check in and dropped off the key card in the box when leaving. Altogether, a very decent experience.
• DB

  Dennis Bulmer

  5 days ago
  5.0
  Went to the theatre so booked premier inn for the Tuesday night . Had great meal on the night brilliant and very helpful staff. Food was delicious. Got up next morning after an excellent sleep, went for breakfast which was also delicious before checking out. Room was spotless. Only gripe was 17 pounds 50 for car park but hey city centre.
• TH

  Theresa Hopkins

  Jun 12, 2026
  4.0
  Had a lovely stay at this hotel. Very near to the Bridges shopping centre and train station/metro. Rooms clean and comfortable. Staff lovely, and friendly. Great food and breakfast. Meal deal is very good. Only 15 mins walk to Stadium of Light.
• AK

  Angela Kingsley

  Jun 12, 2026
  3.0
  Not a good as other Premier Inns we've stayed in. Stayed for a concert at Stadium of Light and website said parking limited... However although we got there early there weren't any parking spaces free. For over 500 rooms I expected a few more parking spaces.. There were about 20! Comfy bed but room smelled of cigarette smoke and curtains had holes in them. One lift was out of order so a queue for the lift. Wouldn't stay here again sadly.
• TT

  Teddykins

  May 26, 2026
  2.0
  We have used this particular Premier Inn Central Sunderland over the years since it first opened approximately 10 years ago. Always friendly staff clean rooms generally ok, but this time our room was quite tatty.Holes in curtains and tired. The real gripe is beware. Using this hotel the parking for Blue Badge holders was always a plus as the doors at the back of the hotel not to far away. Plus free of charge to Blue Badge holders. To our horror they now charge you £17 for being a Blue Badge holder. We pointed out we can’t walk that far to the public car park. We had no choice but to pay the money as it was too late to cancel the room appalling. I have lodged a complaint on Premier Inn form let’s see if we get a response. Wake up Whitbread Ltd this is NOT ON! even though the parking company is Horizon. I think customers will think twice as over the years we’ve spoken to other customers who appreciate a convenient parking for those who aren’t so abled body. We feel very sorry for the staff who have to explain why this has happened and implemented 7 weeks ago.