Holiday Inn Birmingham M6, JCT.7 by IHG

Reviews

• SF

  Sandra Fearon

  3 days ago
  5.0
  Had a lovely spa break at this hotel. All staff were pleasant and accommodating. The sauna, steam, jacuzzi and swimming pool were well maintained. The room was tidy and the housekeeping was done properly. There was ample parking.
• SC

  S C

  5 days ago
  2.0
  Far from a luxurious experience, family room with a single spoon, single hot chocolate and only 2 cups. Impossible to get front desk / anyone to fix the issue. Tried swimming, no-one attending at leisure pool to give me a towel. Called reception, who promised to send someone. 10 minutes later noone arrived so went back to my room. Next day got into the pool - far too hot, and a cold water hose constantly putting cold water in suggests other problems. Lots of elderly men around the pool watching the girls and never swimming themselves. Food good in the restaurant.
• OS

  Onkar Singh

  5 days ago
  1.0
  This was really aa shit hotel ever and staff behaviour was shit i book it on 10-10-2026.before i book room i call on reception for early check in and they told me yeah its totally fine we can do. I was agree to pay extra. When i come i wait for 3 hours and staff told me sorry room not available yet. This hotel was really shit
• SS

  Suresh

  5 days ago
  1.0
  Hotel is normally great as I stop here very often however rooms are cold , I went to reception and I was told in the months October and November the hotel turns off the entire heating throughout the hotel and it’s company policy! What a joke especially when you have a 7 week old baby, was told we normally give out small heaters but I didn’t get one because so many people are cold and they have already taken them! Another business cutting costs and letting down there customers
• TT

  Traveltime

  Oct 1, 2026
  1.0
  Worst 'Executive' room in a 4-star hotel for many years and I stay in hotels every week with work. Pod coffee machine no coffee pods. 2 cups but only 1 spoon. Only 1 hot chocolate packet. Outdated halls and communal areas Rooms not as super clean as say Premier Inn. Room cold even with heating set to 32C. Bathrobes 'small' or just washed too many times? Family room for 3, only 2 cups and 1 spoon, and 1 chocolate packet. Lets hope the swimming pool is fantastic because thats a main reason to stay. No one at leisure reception, no towels. Called front desk who would speak to manager and get someone down. Waited and waited then gave up. Embarrassing bad service Rubbish service No staff Very disappointed and wonder how it received 4 stars?

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