Holiday Inn Reading-South M4, JCT.11 by IHG

Reviews

• KB

  Katie Bowden

  2 days ago
  5.0
  Anne-Marie has been outstanding and really made our stay fantastic. She’s very friendly hard working and a great person to speak to. Our first time here in reading & we have been welcomed so so so well. Even between serving she’s working very hard, and a superb attention to detail.
• JH

  Japha Huse

  Jun 27, 2026
  5.0
  Ann-Marie at a late night check in couldn’t have been better or more helpful. Explained everything concisely about being a member and I really appreciated her help and general attitude. Stay was great also. Thank you.
• CN

  Charlotte Norris

  Jun 23, 2026
  5.0
  Stayed here for a couple of nights for our trip to Legoland. The stand out point was the staff, they made such an effort with my children. Making jokes. Making my little girl laugh at breakfast, big shout out to Suleyman for this. We had a family room, and it did what we needed for the couple of nights we were there. It's a half hour drive from Legoland, and there were lots of eateries within walking distance which was great for when we came back from a long day out.
• NK

  nicola kenvin

  Jun 14, 2026
  5.0
  When we book to go to Legoland we always choose this place to stay! They're a very welcoming team, very polite and respectful! Big shout out to Suleyman!! The fun guy who entertains the kids and always has special surprises for them! My kids thinks he's fab! Whenever we have stayed here the room has always been clean, you have plenty of towels, iron and a hairdryer which is handy! The beds are really comfortable! We will be visiting again in the future!
• PP

  PAW PAW

  May 27, 2026
  5.0
  We stayed here for one night. On arrival, our booking couldn’t be found straight away, but staff asked us to wait a few minutes and were very helpful while they sorted it out. There’s a comfortable seating area, so the wait was no issue. Once found, we were directed to our room with everything clearly explained. The first room was fairly standard. Clean, but nothing special. There was a bath rather than a shower, which we weren’t keen on, but it wasn’t a big issue. Unfortunately, we did find ants in the bathroom. We reported it and staff handled it immediately , we were given a new room straight away and also offered two complimentary drinks, which was appreciated. The second room was slightly more modern with a shower. The only small issue was in the bathroom layout , there is a door stop positioned right next to the shower door, in a spot where you naturally step in and out. Because of this, it can be a bit of a trip hazard if you’re not paying attention and could potentially cause an accident. Otherwise the room was clean. Beds were okay, sofa bed was fine, but not the most comfortable overall. No fridge in the room, but there was a kettle, hairdryer, iron and ironing board. Extra cups were provided quickly when requested. We ate at the hotel restaurant in the evening and this was definitely the highlight of our stay. The food was truly amazing ! We really enjoyed the quality, and everything was so well prepared, fresh and delicious. The steaks were cooked perfectly and even our picky kids were very happy. Service was very polite and attentive throughout. The hotel also has a gym, which is quite small and only really suitable for a basic workout. It has the essentials, but if more people are using it at the same time it would get very crowded. Location is very convenient with Lidl directly opposite, plus lots of shops, fruit markets, Tesco Express and other stores nearby. There are also plenty of places open late, even on Sundays, which made things really easy and convenient during our stay. Breakfast was included and very good. Full buffet with cooked options, pancakes made on request, cereals, fruit, yoghurt, pastries, and drinks. Plenty of seating available so no rush or queues. Check-in from 2pm and check-out from 12pm was a big plus, especially when travelling with children. Overall, a very good stay. The restaurant really stood out! The staff throughout the hotel were polite, helpful and professional, and really added to the whole experience. I would definitely recommend this hotel !

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