Plymouth's leading independent Travel Agency for over 45 years offering cruises and holidays from all the major tour operators. Our stylish office is located in the West Park Shopping Centre where there is free car parking adjacent to our building. We pride ourselves on providing a friendly and personal service encouraging our clients to make an appointment to visit so we can spend time talking through all the options available. We are a KUONI Partner Store and JET2 Holidays Booking Centre offering high quality tailor-made and package holidays. We provide a full booking service from getting you a great price and printing your paperwork through to completing your online check-in. Our aim is to give every customer a holiday they can trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.