Premier Inn York City (Blossom St North) hotel

Reviews

• CC

  Charlotte Chuter

  Sep 29, 2026
  1.0
  Rooms were nice and quiet but 1 star as parking lot is a scam run by the Horizon Parking company. Should you forget to pay parking fees on departure, then you are asked to pay £60 if paid within 14 days and £100 if paid thereafter. However, the letter arrives well after 14 days. Total scam. You do well to avoid this hotel to avoid incurring this expense.
• DD

  DCEndo

  Sep 27, 2026
  4.0
  For £72 a night, this hotel offers fantastic value and a prime location near the train station and city centre. Check in was perfectly fast and easy with zero human interaction via a QR code screen kiosk. The room was surprisingly spacious and mostly spotless, featuring an incredibly comfortable bed, great pillows, and complimentary tea and coffee. However, ​navigating the property is a bit weird. The main street doors were locked (you actually have to enter around the back), and the layout is a confusing maze of detached buildings. Also, ​I'm giving 4 stars instead of 5 because the shower curtain had a strong, moldy damp smell. There were also a few other nitpicks to be aware of: - ​A bedside light switch cover completely popped off when pressed (video attached). - ​The bedside charging ports are obsolete USB-A slots (no standard wall sockets or Type-C). - ​The free Wi-Fi is quite slow (image of speeds attached). ​Despite these small issues, the unbeatable price and the pristine cleanliness of the bedroom itself still make it a recommended stay in my eyes.
• HP

  Hermione Palmer

  Sep 22, 2026
  1.0
  By far my worst Premier Inn experience. Me and a friend had booked this Premier Inn weeks in advance for a week's visit to friend attending University in York, driving up 7 hours. Upon arriving to the hotel, after checking ourselves into room 2108, we were a bit confused to see that we'd been given the wrong room. We had payed for a double bed and sofa bed, yet only got two singles. Further inspection within the room, we found thick dust in the corners, bleach in the toilet, wet floor in the bathroom, built up dirt around the soap bottle's rim, webs across the ceiling with spiders, peeling walls, dried marks on the carpet and a mouldy AC. We had not even been within the room for more than half an hour before we felt an effect to our chests (me already having problems breathing). Deciding to call reception, we were put through to an AI responder. Wishing to talk with someone in person, we took ourselves and our bags back down to the reception. For a couple of minutes it was quiet before a young employee name tagged Charlotte appeared at the front desk. We explained that we had been given the wrong room, but she explained that the hotel was "fully booked" and we could not be moved, and that the most she could do was to get the beds pushed together. With a line gathering behind us we accepted the answer for now and decided to re-plan (as we weren't staying in a dewy aired room). Many other guests were left standing around for quite a while as, at some point, the employee had left before another returned. It sounded like many other people had similar issues to being placed in the wrong rooms, all being told as well that the hotel was fully booked and they could not be moved - which spurred some people to switch rooms with one another. Once another employee had arrived back at the front desk, we explained again that we did not have the right room and that the room was dirty with mucky carpets, cobwebs, thick dust, etc. We were told that the hotel was "aware" of these problems and "did their best" to keep rooms clean, yet I had found multiple reviews with similar experiences to ours. For example, someone had left a review from two months ago who had stayed within room 2107, and had the same dirt found in their room. We asked if a cleaner could be sent back up to the room (as the bleach in the toilet indicated that someone had been in to clean) and we were told that someone could be sent to "have a look." Not feeling pleased about the whole ordeal, me and my friend decided to try and find somewhere else to stay the night but the closest Premier Inn was fully booked and £60 more expensive. We inquired to cancelling our booking and having a refund, yet were told we had to "book and pay for somewhere else first before we were allowed to be refunded," having to book a Premier Inn 30 minutes away which was only £45 more expensive than the one we were trying to cancel (£298). However, because we paid out of pocket we were left with twice as less money that when we arrived, also being told to wait "5 to 10 business days" before the £298 would be refunded. After waiting an hour and a half we were given the receipt for the £298 to which we then immediately left. We had checked in at 15:00pm and had left by 16:45 pm.
• OB

  Owen Burton

  Sep 22, 2026
  1.0
  We booked a queen bed with a single bed, and we were given 2 single beds. The bathroom floor was wet with bleach still in the toilet, and tiles missing from the walls. In the main room, the carpets had strange stains on them, there was dust in all of the corners and boarders of the room, and there were spider webs in one corner under the chair. Carpet under the bed was slightly damp. Worst thing for us was that the AC/Heating unit had BLACK MOULD and dust inside it and when it was on, it was blowing damp air and mould at us. The person i was staying with has breathing problems, and made all of us feel a bit hard of breathing. We spoke to the receptionist, and she said their fully booked, so can’t change the room layout, but they can push the 2 beds together, but this isn’t what we booked and payed a lot of money for. They said they could clean the AC unit, but who knows!!!
• MB

  Miyou Ba

  Sep 10, 2026
  3.0
  Cet hôtel est composé de deux bâtiments très proches : l'un donne directement sur la rue et l'autre est plus en retrait, donc attention lors de la réservation. L’accueil est chaleureux et agréable, peu importe la personne sur qui vous tombez. Nous étions logés dans la dépendance « Viking ». L'isolation y est très mauvaise mais nous avons bien dormi sans subir de bruit, ayant eu la chance d'avoir des voisins respectueux. L’établissement est idéalement situé, à deux pas de la gare et tout près du centre-ville. Autre attention appréciable : un petit buffet de courtoisie avec café et viennoiseries est offert à disposition. Dans la chambre, le strict nécessaire est présent, dont un plateau avec bouilloire et café soluble. Le gros point noir reste la vétusté et le manque de propreté. L'endroit mériterait un vrai coup de neuf : moquette tachée et literie peu engageante.

Frequently Asked Questions About Premier Inn York City (Blossom St North) hotel