Premier Inn Nottingham City Centre (Goldsmith Street) hotel

Reviews

• MB

  Matt Brady

  1 day ago
  2.0
  No AC in the room, so the room temp during recent heatwave was a steady 30 C all night, the supplied desk fan made it bearable, but unpleasant. Also, and rather weirdly, the BBC channel wasn't working in the hotel for most of the duration of the England world cup game.
• RB

  R Butt

  Jun 23, 2026
  1.0
  This is by far the most disgusting hotel I have ever stayed in. First of all the temperature is very hot at the moment and this hotel does not have air-conditioning, which I only found out when I arrived. The receptionist told me that the room would have a fan available, which didn't help very much as I didn't have the option to move it closer to me while I was sleeping and it was absolutely filthy covered in dust. I then went to use the bathroom, which was also filthy - the toilet had clearly been used prior to me entering the room as you can see in the photos and the towels had stains on them as well. There is no iron in the room so I went downstairs to ask reception for one and they told me to get one myself out of the cupboard with no offer to get it for me or even show me where it was. There wasn't a lot circulation in the room without the fan as the window does not open very much. I will never stay here again and even one star was very generous of a rating.
• MS

  Matt Smith

  Jun 21, 2026
  1.0
  Looks are deceiving as on the surface this is a great hotel with excellent transport links. Look closer and you'll see the serious lack of Aircon or ventilation in the rooms (absolutely sweltering in the heat). Any premier inn that provides fans in rooms is an enormous red flag! Restricted opening windows allow you to try to sleep over the sound of the kitchens extractor fans. The lifts frequently break down. The staff are great and try to make do with a bad lot but there just aren't enough of them, usually only one person to cover reception, the bar AND take food orders in the restaurant. Get used to waiting to check-in. Waiting for a drink. Waiting to be seated. Waiting to order. Waiting to pay. The Thyme restaurant only offers a limited array of main courses including the ever present burger options. Breakfast is the usual fare left out under heat lamps too long wiith frequent missing staples - for instance scrambled egg is either yellow, dry and rubbery or just not offered at all. Deliveroo riders are frequently dropping off better food from other providers. The Ultimate WiFi frequently drops out and needs to be reconnected, the Free WiFi doesn't have this problem Parking is NOT free but a tram stop is just outside the hotel.
• UO

  Ulfa O

  Jun 13, 2026
  3.0
  Service was inconsistent. There is a free WiFi but for unlimited one, it is an add on. Room cleaning is upon request. Some employees were nice, some were not. There was heater but no ac. Room was a bit hot and they have a small fan to help it.
• AB

  Adam Bevington

  May 31, 2026
  3.0
  As with all premier inns you know what you are getting. All rooms are clean and laid out the same. There's no Aircon but a fan is provided, still the room is uncomfortablely warm in the sun. The staff are friendly and helpful but there's not enough of them, having to man both the bar and the front desk means that wait times for checking in etc can be slightly long. Location is superb for exploring Nottingham.

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