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Premier Inn Norwich City Centre (Duke Street) hotel

4.1
(1,176 reviews)

Business Details

Duke Street, Norwich, NFK
NR3 3AP, United Kingdom
+44 3333 211369
https://www.premierinn.com/gb/en/hotels/england/norfolk/norwich/norwich-city-centre-duke-street.html

About

HotelBed & BreakfastRestaurantPremier Inn
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in a new-generation bedroom and luxury kingsize bed.

Location

Premier Inn Norwich City Centre (Duke Street) hotel
Duke Street, Norwich, NFK
NR3 3AP, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.1
1,176 reviews
5 stars
538
4 stars
385
3 stars
146
2 stars
54
1 star
53
  • MM
    Mark
    2 days ago
    1.0
    Be warned - despite this being a relatively modern building, none of the rooms have air conditioning. Additionally windows barely open an inch wide. Consequently our room was unbelievably hot and uncomfortable.
  • ME
    Marilyn Emerson
    2 days ago
    2.0
    Rooms hot as hell despite two fans blowing. Aircon rooms booked out. Requires urgent installation of air-conditioning in all rooms. Staff unsmiling . Not enough staff covering reception and bar. Toilet looks stained.
  • JW
    Jonny Wheatley
    6 days ago
    5.0
    excellent staff generally good food. ropey bit of steak in the mixed grill but staff made up for that.
  • MB
    Mary Barrow
    Jun 14, 2026
    4.0
    Staff were excellent as always in a Premier Inn. Working extra hard due to short staff (appeared that way). Room 126 is a bit tired. Peeling top of sideboard. Bathroom door squeaked badly. Needs oiling. Woke my partner up and vice versa on using the bathroom overnight. The sink took ages to run away. Needs a plunger. No air conditioning and the room was quite warm even on a rainy day. I think if we had been there when the weather was hot it would have made for an uncomfortable nights sleep even with the super fan provided. We always stay at Premier Inns and the beds are always comfortable. Sadly one of the single beds in our room was a bit older and not supportive any more. Left my husband with an aching back. First floor lift button for down only worked intermittently. Needed several pushes and wiggles.
  • PS
    Paul Stone
    Jun 12, 2026
    3.0
    Turned up having booked a twin room to be presented with a double. Converting the sofa bed into a single isn't the same thing and had this been the advertised option, an informed decision could have been made about cost. Further, the room contained only one large bath towel so it was clear that the hotel had anticipated only one person staying in it. Other Premier Inns are usually on top of this so perhaps the local management needs retraining.

Frequently Asked Questions About Premier Inn Norwich City Centre (Duke Street) hotel

What are the check-in and check-out times at Premier Inn Norwich City Centre (Duke Street) hotel?

Check-in is at 15:00 and check-out is at 12:00.

Is breakfast available at the hotel?

Yes, breakfast is available at Premier Inn Norwich City Centre (Duke Street).

Brand Certified Facts from Premier Inn Norwich City Centre (Duke Street) hotel

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