Holiday Inn Newcastle - Gosforth Park by IHG

Reviews

• II

  Ivesey003

  2 days ago
  5.0
  Just lovely, rooms nice and clean. Aircon remote not working in the room and rather than change the battery it was just left and told us how to use the panel. Also no biscuits on the tea tray - maybe a cost cutting change it first time this has happened. Breakfast great, disappointed as said offered black pudding but none available. Just me being picky!
• TA

  Titanium Alchemist

  Aug 12, 2026
  3.0
  The staff are the best thing about this hotel. Very friendly and helpful, in a couple of cases going that extra mile. See below for comments on the room. The pool and spa facilities are rather limited, but have an excellent view of the car park. The pool can accommodate perhaps 4 people if all are enjoying relaxed swimming. If someone goes for freestyle you will all get splashed. It also has a strange slope which means it is not possible to swim a full length since it suddenly gets shallow very fast. The sauna and steam rooms small each accommodating 3 people of 4 friends. Sadly breakfast was poor, particularly at the £16.95 price point.
• MB

  Michelle Bell

  Aug 12, 2026
  3.0
  Starting with the positives, ALL the staff that we came across couldn't have been more friendly or helpful. Despite the room being tired looking and quite dismal, it was spotlessly clean, and the bathroom looked brand new - with fabulous thick white towels. Credit to the cleaning staff! The bed was extremely comfortable, the air con was perfect, and we enjoyed an excellent night's sleep. The hotel was clean throughout, though the spa area and pool had elements of debris caused by inconsiderate guests. This seems to be a common thread. There was plenty of car parking space, check-in was seamless, and the very helpful lady on Reception phoned to tell us when the pool had been re-opened, after a small maintenance issue. The corridor to the room was awful - very dim, and looked like something out of a Stephen King movie! It certainly wasn't bright and welcoming. The room was adequate, though for a "Superior Premium", it felt anything but - apart from the lovely, super king bad. The fridge was totally ineffective, but an ice bucket from the bar helped to keep our drinks cold. It was a very hot day. Breakfast the next day was awful - truly awful. We ordered vegetarian sausages, but they arrived undercooked, and resembled greasy potato croquettes with a few bits of vegetable as part of the strange composition. We left them. The beans tasted strange, and so did the bread - which is a first! But not much can go wrong with grilled tomatoes, which, despite being undercooked, tasted just fine. The cheese slices were hard at the edge and curled, and although we don't eat meat, the offerings were clearly not very popular with the guests. The cereal selection was adequate, though there were no nuts (as the menu had listed), the seeds were simply sunflower, and the dried fruit was something that one would use to make cakes with - a poor show. But not quite as bad as the fresh fruit... A solitary (and very shrivelled) pear sat alone in a large bowl, the whole time that were seated. Many people commented, and someone even pointed it out to a member of staff. But alas, it remained on its own, with no glimmer of hope of having some fresh friends to join it, it seemed. And so all in all, a mixed visit. A good night's sleep, but an extremely forgettable experience, and one not to be repeated.
• CA

  Christopher Allen.

  Aug 8, 2026
  5.0
  Great rooms, nice restaurant with friendly staff, I enjoyed the cezar salad with extra chicken portion and in the morning the breakfast was very good
• MK

  marc k

  Jul 31, 2026
  1.0
  So I’m a member there well was so let’s start it started a few months ago ago were the spar manger humiliated me by putting my full name in group chat saying I didn’t have a membership and spoke down not only at me at a few other members were she was recorded doing so then I had a meeting with Peter the manager because Caroline was doing noting at the time as even the staff was complaining about her so meeting with Peter she broke pdr rules by placing my full name in the open group chat the hotel have she was sacked the next day after the meeting ago in the gym I spoke to Caroline were she give me my 7 month back as Peter said too look at it as I paid for it then I seen Caroline the other day in gym reception were I said too look her can we have heavy weights to were she replied that’s not up to me and looked at the manger from gym I said too look him have you not asked he said yes it’s up to Caroline then her reply was well I fixed the bar to the floor to were I said no he spotted that his first day as manager and she said yes it got screwed into the floor to were I said what over 2 year later massive health and safety issue it should of been done from the day it got put in I said this place is a joke steam room is absolutely filthy rotten changing rooms showers you have to hold the shower to keep water running your trimming is shard as the edges are shocking I can’t discuss something else as it’s in with solicitors atm but Peter your no manger I come to you to ask for you to speak to her and it’s easy to say oh refund him his membership money and let him go first it was oh we don’t have the facilities that you need here then I sent email saying yes you do then it’s oh communications have broken down 2 excuses all because we wanted you to spend a little bit money on they gym more will be posed else were along with some videos and other pics and pice from there group chat they had so the best is to come you wanna screw me over I’ll state the truth and Peter your no manager material

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