This profile is uncertified and using publicly sourced data
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Business Details
About
Tourist Information CentreCafeRestaurantTourist Attractions
The Sill is the UK’s National Landscape Discovery Centre at Once Brewed in the Northumberland National Park. The building is the result of an innovative partnership between Northumberland National Park and YHA England and Wales.
A showcase of local pride and passion, it features exhibitions, learning and event spaces, a local food café, a brand new Youth Hostel, and a shop specialising in local crafts and produce.
Location
The Sill: National Landscape Discovery Centre
Twice Brewed Inn B6318, Hexham, NBL
NE47 7AN, United Kingdom
Hours
Monday10:00 AM - 4:00 PM
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
Saturday10:00 AM - 4:00 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.