Premier Inn Edinburgh A7 (Dalkeith) hotel

Reviews

• SH

  Sharon Hamilton

  Sep 29, 2026
  4.0
  After booking in with lovely reception staff a lady of ethnic origin and a young lad training,we got our fab room premier plus,everything was perfect,next morning when getting ready the fire alarm went off,we were all evacuated into the car park,after this we were approached by a team member Claire asking who was in room 117?…my partner and i said oh that is our room,to which she said did you spray deodorant as that is what activated the smoke alarm,we need to wait on the fire brigade to reset the system,be prepared to be spoken to by them,eh we are 60yrs old,we felt like school children being given a row,this was clearly an accident we never knew this would happen,i really think her attitude was very inappropriate,what was a lovely time then made us feel very uneasy after this,maybe there should be signs up saying how sensitive these smoke alarms are?…and also a bit more etiquette from Claire would be nice😳
• SR

  Sara Russell

  Aug 18, 2026
  3.0
  Great location for the city - Sheriffhall Park & Ride a 10 min drive away. Rooms are fine - housekeeping do a good job and the welcome on reception was pleasant. Restaurant services are really bad. This is not a reflection on the staff in the restaurant - really friendly and hard working. How management can expect one person to seat people, take orders, serve food (sometimes helping cook in the kitchen too), refill the breakfast food, the crockery, clear tables etc is beyond me. Incredibly bad decision making from management - clearly cutting corners and setting their staff up to fail. The main reason for choosing premier inn is the convenience of the food - big fail at this one. Also at Fort William Premier Inn where we stayed beforehand - no restaurant services at all. Have already given feedback online but no response so far: Unable to speak to anyone on reception as no one there when we left. Think they’re changing all the restaurants in the group which is fine - but poor communication with customers and still “selling” full offering but not delivering. Personally feel compensation is owed.
• CC

  Chun Ho Cheng

  Aug 16, 2026
  5.0
  Decent hotel, 5 mins drive from nearby tesco superstore and starbucks/mcdonald
• DN

  Dmitrijus Naureckas

  Aug 14, 2026
  4.0
  I travel a lot for work and always stay at Premier Inn. In all my travels I have never met a nicer and kinder person than Natalie. I give her 5+ stars. The food is poor and the staff there don't really understand what they are doing. The room was clean everything was good apart from the food
• CD

  Caz Donoghue

  Aug 10, 2026
  5.0
  Always come here when im visiting family. The staff are so lovely. Helpful and kind

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