The Edwardian Manchester Hotel

Reviews

• MS

  Mariya S.

  1 day ago
  5.0
  We had a wonderful stay! A special thank you to Kyaw at the reception. He was incredibly kind, welcoming, and professional from the moment we arrived. He gave us very helpful advice about exchanging currency, checked us into a lovely room, and made sure we felt comfortable throughout our stay. His warm attitude and genuine willingness to help made a great first impression and added so much to our experience. Thank you, Kyaw, for your outstanding hospitality. We would be happy to stay here again✨️
• CO

  Chisom Ogwu

  2 days ago
  4.0
  Lovely location and very spacious rooms, unfortunately service isn’t as great as I expected, I made a booking through phone call specifically asking for a room type and I was told it was available at that time and when I got there I was told that the room wasn’t available anymore which was absurd, they did sort it out in the end after a lot of facial expressions 😅, the view of the room was just a bunch of trees, one would think they’d have a nice view as it’s located in the city centre, I specifically asked for a room with a view and I asked if that was available and that I don’t mind paying extra for it, and he assured me that I’d love it, but oh well. Staff was welcoming though and happy to receive you. But their communication isn’t all that great and it just really put me off🥴🥴
• MM

  M

  3 days ago
  5.0
  Hands down the best spa in Manchester! The entire space is modern, elegant and beautifully designed with a luxurious yet relaxing atmosphere. The facilities are outstanding and every detail has clearly been well thought out. One of my favourite touches was the heated massage bed it made the treatment even more comfortable and relaxing. The staff were professional and knowledgeable. The whole experience felt premium from start to finish. Highly recommended if you're looking for high-quality spa experience in Manchester!
• RH

  Rejwana Haque

  Jun 6, 2026
  5.0
  We stayed at The Edwardian Manchester for two nights while travelling from London to watch a Manchester United match, and we had a wonderful experience from start to finish. The hotel is beautifully presented, with comfortable rooms, excellent facilities, and a fantastic location in the heart of Manchester. Throughout our stay, we ordered in-room dining on both days, and the service was exceptional. A special thank you to Rafa from the in-room dining team, who took great care of us during our stay. He was professional, friendly, attentive, and always ensured that everything was delivered promptly and exactly as requested. His excellent customer service really enhanced our experience and made us feel genuinely welcome. The food was delicious, the service was efficient, and every member of staff we encountered was courteous and helpful. It’s always the people who make a stay memorable, and Rafa certainly went above and beyond. We thoroughly enjoyed our stay and would not hesitate to return the next time we visit Manchester. Highly recommended. Thank you once again for a fantastic stay. Shaheen & Rejwana
• ES

  Eliana Spatar

  Jun 1, 2026
  4.0
  We stayed at The Edwardian Manchester and overall had a decent experience, but several issues prevented it from being a truly enjoyable stay. The hotel’s biggest strengths are its excellent central location, comfortable rooms, and outstanding gym. Everything is within walking distance, yet the room was very quiet despite being in the city center (we stayed on the 9th floor). The room offered a beautiful view, a very comfortable bed, and quality bedding. While the hotel is old, it is well maintained and still feels elegant. The spa is relatively small but enjoyable. Unfortunately, the service was disappointing and was the biggest downside of our stay. The receptionist who checked us in was not particularly welcoming, the concierge did not even greet us or say goodbye when we left, and the woman working in the spa was genuinely rude and unfriendly. When we asked for towels, it felt as though she was doing us a favor rather than simply helping hotel guests. The only staff member who left a positive impression was the gentleman assisting guests with luggage at the entrance, who was professional and helpful throughout our stay. Another issue was our departure on May 31. The hotel had recommended the parking facility where we left our car, yet nobody informed us that the city center would be completely blocked due to a marathon. When we were leaving for the airport, we discovered that all roads around the area were closed and it was essentially impossible to exit legally. Security staff at the roadblocks repeatedly told us there was no way out. We spent a considerable amount of time speaking to different security personnel and city staff, trying to find a solution, and eventually managed to leave only through special exceptions. Had we not allowed extra time, we could easily have missed our flight. Considering that this was a planned event and the hotel knew our departure date, a simple warning in advance would have allowed us to make alternative arrangements. The lack of communication caused unnecessary stress at the end of our stay.