Premier Inn London Twickenham Stadium hotel

Reviews

• WC

  William Clayton

  3 days ago
  4.0
  I stayed here for 4 nights and enjoyed my stay, however an incident did occur that was not ideal. Regardless of the incident a staff member named Yuri was brilliant in helping me with the issue. Thank you to him and manager Molly for all their help!
• DM

  Darren McCluskey

  Jun 10, 2026
  5.0
  I recently stayed for two nights at Premier Inn Twickenham and had a genuinely excellent experience from start to finish. The hotel was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. The room was quiet, the bed was incredibly comfortable, and the location was perfect for getting around the local area. What really made the difference, however, was the outstanding service provided by Yuri. From the moment I arrived, Yuri went above and beyond to make me feel welcome. Friendly, professional, and always willing to help, Yuri’s positive attitude and attention to detail turned a good stay into a great one. It’s rare to come across someone who clearly takes such pride in delivering exceptional customer service. The level of care and hospitality shown by Yuri was a credit to both the hotel and the Premier Inn brand. Staff members like Yuri are the reason guests return and recommend hotels to others. Thank you to Yuri and the whole team for making my stay so enjoyable. I wouldn’t hesitate to stay here again and highly recommend Premier Inn Twickenham to anyone visiting the area. 5 stars – a wonderful stay made even better by outstanding customer service. ⭐⭐⭐⭐⭐
• SR

  shane ramsell

  Jun 9, 2026
  5.0
  I have been staying at the Premier Inn Twickenham Stadium for several weeks now due to work, and it is certainly one of the best Premier Inns I have stayed in. Every evening I go there, I am welcomed by Yuri on the front desk, he’s always welcomes every customer with a smile on his face and makes the experience that little bit better, credit to him. The rooms are great, good size and always exceptionally clean. The location is also perfect for me and my location of work. Would absolutely continue to stay here.
• CH

  Chas Humphreys

  Jun 7, 2026
  5.0
  Usual warm welcome from Ruchika and Marta I arrived during handover and both members of staff were very professional I have recently had an ankle injury and they were very efficient to provide me with a ground floor room right next to reception and Ruchika opened doors to help me get to the room. Excellent service 👏
• GJ

  Gagz J

  Jun 4, 2026
  5.0
  Well what can I say apart from brilliant. Molly and her staff . Molly and Yuri were the first faces I met after a early start and a long day on site very tired , actually pleased to see me after a long hot day on site enthusiastic happy , made me feel welcome as a guest . 3 weeks on staying away i met another member of Mollys team Ruchika, again friendly and welcoming. I have stayed at a fair amount of premier inn's in my time as not always but occasionally have to work away for work and this is a great team and great rooms. If only all premier inn's were this great with rooms and staff . The only downside is the WiFi but guess thats down to business model as the pub next door has triple the amount of download speed so worth a pint and a meal to download a film to watch

Frequently Asked Questions About Premier Inn London Twickenham Stadium hotel