Premier Inn London Sidcup hotel

Reviews

• JG

  Janet Greenfield

  1 day ago
  5.0
  Premier Inns are all very similar. This one was very clean and had its own restaurant. Breakfast can be included with your stay for a reasonable charge.Adequate parking onside which is chargeable. The hotel is well located on the High Street and is opposite a train station.
• CM

  Catherine Murray

  Aug 4, 2026
  5.0
  Ideal location being very quiet. Room spotless. Staff service was spot on, nothing was too much trouble. Breakfast had an excellent selection of hot and cold food. Highly recommend and would definitely use this Premier Inn again.
• FB

  Fumi Bello

  Aug 3, 2026
  5.0
  I had a great exprince in premier inn. Nice food , the manager was was very friendly and very polite. I will come back and again. Thank Evelyn.
• DC

  Dominic conube

  Jul 19, 2026
  1.0
  My room had a strong smell of cannabis, the key fob to turn the lights on didn't work and there was no remote control for the TV. I don't normally post about hotels but feel compelled to do so in this instance. I spent over an hour on the phone speaking with 3: different people because the front of house staff haven't got the power to do anything. I eventually received compensation of £27, which is probably what I spent on phonecalls. The cost of the stay was £175 for 2 nights so I'm not sure how they came up with £27 for a room in a fully booked hotel (I only booked about 3 weeks ago).
• NR

  naren rudra

  Jul 3, 2026
  2.0
  We travelled from Australia and planned to stay in the Sidcup Premier Inn from 1–9 July. As I couldn't book the entire stay in one reservation, I made separate bookings (1–3 July in Sidcup, 4 July in Bexleyheath, and 5–8 July back in Sidcup). I emailed the reservations team from Australia, and my cousin in the UK also contacted them to see if the bookings could be combined or if we could remain at the Sidcup hotel throughout our stay. Unfortunately, we were told it wasn't possible. When we arrived, I asked at check-in if there had been any cancellations or if we could stay at Sidcup for the whole trip. I continued to ask each day, but no solution was offered. As a result, my wife, son, and I had to move all of our luggage to Bexleyheath for one night before returning to Sidcup. After a long journey from Australia, this was very inconvenient and stressful. I would like to thank the hotel staff at reception, who were always kind, helpful, and empathetic. They listened to our concerns and did what they could. My disappointment is with the reservations team and management, who showed very little flexibility despite our repeated requests. Better communication and a more customer-focused approach would have made a significant difference to our experience. Unfortunately, because of this experience, I would not recommend this hotel to others, especially if your stay requires multiple bookings or you are travelling from overseas and rely on flexibility and good customer service.

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