hub by Premier Inn London Spitalfields, Brick Lane hotel

Reviews

• AM

  Allan Murphy

  Sep 26, 2026
  2.0
  Probably the worst hotel experience that we have ever endured. In our first room there was a corner of the bathroom ceiling with mould and/or water damage. We were also kept awake by the sound of water dripping from the air conditioning unit onto the carpet. I really would not like to know what it is like underneath that carpet. For „insurance reasons“ all of the windows had the handles removed, so it was impossible to open them to let fresh air in, hence the necessity for the a/c unit. The next morning we asked for a different room and were helped immediately. The next room was much better and visibly much cleaner. On the third night, we made the mistake of turning off the air conditioning and were awakened by an incredibly nauseating stench in the room. This was obviously coming from the drainage/sewage system and it was so pungent. We lay there waiting for about 1 hour for the a/c unit to hopefully clear the smell. In the foyer there was an orange warning light flashing, but someone came up with the great idea of covering the warning light with a paper cup, probably thinking, if nobody can see it, it doesn’t exist. I cannot understand how any hotel can risk the health of their guests and just move the guests from one room to another and then renting the old room to the next unknowing guest. The mould on the ceiling was certainly not fresh, so I cannot and will not believe that management were not already aware of it. The breakfast was the bare minimum.
• MB

  Mister borntodrill

  Sep 24, 2026
  5.0
  Very small room, but that's the point I guess. Staff very friendly. Bed was amazing. Nice song quiet which is brilliant considering it's location.
• AB

  Asia Van Bruyssel

  Sep 16, 2026
  4.0
  Prijs kwaliteit is de kamer zeker ok. Klein maar proper en wij waren er toch niet veel. Ook airco, haardroger en douchegel. Heel vriendelijk personeel en goede ligging nabij Liverpoolstreet. Heel basis ontbijt maar lekker en gans de de dag gratis koffie, thee of water te krijgen. Heel goed geslapen! Voor die prijs een aanrader 😁
• PP

  Paul

  Sep 12, 2026
  2.0
  I have been coming to The Hub here on Brick Lane for years. Sadly this probably will be my last time. The hotel no longer offers its usual scent my wife mentions every time we visit. The corridors with peeling wallpaper and bad lighting, to a tv that doesn’t have a working HDMI connection. Back in the day the hotel supported a mobile app to manage your room and let you customise the lighting. Now you are limited to 3 lighting options that make it uncomfortable to sit in bed and watch a movie. The bathroom seems like it could use some TLC too. A door handle that feels like it’s a couple of weeks away from fall off simply because the hotel hasn’t bothered to tighten the screws. Then you’ve got your room temperature. The compact room sizes mean the rooms rent to heat up quite quickly. Your only option is the powerful AC units that unfortunately make you feel like you’re in a fish tank for the duration of your stay. The bed has also lost its usual comfort I’ve come to expect since I started staying here many years ago. Also one pillow each? Come on… Don’t get me wrong. This is miles above the usual electric wiring exposed in the shower type hotel I’ve come to experience from Premier Inns other venues up and down the country… but the hotel is sadly no longer in its hay day.
• DT

  Dominic Torrisi

  Sep 11, 2026
  1.0
  Decent enough room and welcome completely ruined by a really poor night’s sleep. Constant banging throughout the night and air conditioning that sounds like a combination of being in the middle of the runway at Heathrow and at the deep end of the local swimming pool. You have to have the air conditioning on as the window doesn’t open and it’d be too hot.