Crowne Plaza London Docklands by IHG

Reviews

• CC

  Crystal

  1 day ago
  5.0
  Leon’s warm and lovely welcome made us feel right at home. He provided all the information we needed and was incredibly kind. The hotel’s location is perfect for accessing the tube and cable cars and it’s close to the O2. We were also delighted to use the pool and spa which are included with the hotel room.
• MD

  Muscu pour débutant

  1 day ago
  4.0
  Great hotel with functional rooms, we had 2 nights with breakfast included. Great location near DLR line and in a calm area with easy access to transport. Staff were polite professional, small pool/spa and gym very clean and organised.Would definitely recommend this hotel.
• LL

  Luke Lockton

  Aug 6, 2026
  5.0
  I recently stayed at the Crowne Plaza London Docklands, and what a lovely hotel with even more wonderful staff! The whole team makes you feel incredibly welcome from the moment you arrive. The rooms are spacious, spotless, and very comfortable. I've stayed here several times now and have never had a bad experience. If I'm staying on the east side of London, this is always my first choice. A special thank you to the fantastic reception team. Gaya, Ty, and Maddi have been the main people I've spoken to during this stay, but every member of staff has been brilliant. They all go the extra mile to make sure you're happy and enjoying your stay. The breakfast is one of the best I've had at any Crowne Plaza. There's a great selection, and everything is fresh and well presented. The evening meal in the Fremantle Bar is also excellent, with a good choice of food. Even though I'm a fussy eater, the team were more than happy to cater to my needs. A big thank you to Neil, Chris, Jason, and the rest of the Fremantle Bar team. They are all so friendly and welcoming. Even if you're just walking past the bar, you're greeted with a smile and a hello, which really makes a difference. I would definitely recommend staying at the Crowne Plaza London Docklands. The outstanding customer service from every member of the team is what truly sets this hotel apart.
• MA

  Mahmoud Abdrabbo

  Aug 5, 2026
  5.0
  ⭐⭐⭐⭐⭐ We had a wonderful stay at Crowne Plaza London Docklands. Although there were a few issues with our room when we first arrived, the staff resolved everything quickly. Throughout our stay, everyone was exceptionally friendly, professional, and always willing to help. A special thank you to Federico, who was always incredibly friendly, welcoming, and helpful. His outstanding customer service made us feel truly valued and contributed greatly to our positive experience. The location is excellent. The DLR station is just a short walk away, and you can reach the heart of London in around 20 minutes.
• DN

  Dominic Nyarambi

  Jul 27, 2026
  5.0
  We had a fantastic stay at Crowne Plaza London Docklands. The hotel was comfortable, welcoming and a great place to spend time with friends. A special mention must go to Jules and Sanjida on the night team. They were both incredibly helpful, friendly and accommodating to us and our friends, even while we stayed chatting in the lobby until late. Their excellent service and positive attitude really added to our experience. Thank you to the whole team, for making our stay so enjoyable. We would happily stay again.