Copthorne Tara Hotel London Kensington

Reviews

• ST

  Simon Thomas

  4 days ago
  4.0
  Nous avons été superbement reçu par Abdul et Emil lors de notre séjour. La chambre est correcte, pour 3 avec un bébé. La salle de bain un peu petite avec un débit un peu lent. Bonne propreté générale, avec un hôtel à l’aspect premium. Le petit déjeuner était sympathique, avec un service de qualité par le personnel. C’est un english breakfast, très bon. Parfois un peu froid car pas de chauffe plat. La localisation est très bonne, à proximité des commerces et du métro. En résumé la force de cet hôtel c’est son architecture très jolie et son personnel très qualifié. Simon, Émilie et Jade
• JZ

  Jose Lopez Zara

  5 days ago
  1.0
  La habitación huele a humedad, como el propio vestíbulo de la planta donde está. Soy alérgico al polvo, llevo 15’ aquí y me pica todo… El parking carísimo y exterior, vergonzoso, y además la recepcionista nos ha intentado vender siete millones de veces packs y upgrades, saliéndose del precio ya pagado en Booking, aunque no será culpa de ella, le obligarán a hacerlo. Sinceramente, nada de lo que te puedes esperar de un hotel de 4 estrellas. Esto en España sería poco más que un hostal con una cama grande. Pretenden rejuvenecer un hotel antiguo con una tele grande en la habitación… me da que así no, no vale lo que piden. Arrepentido es poco, la siguiente vez un Airbnb…
• LI

  Laura I

  Oct 5, 2026
  4.0
  We visited The Capthorne Kensington the 19th Sept 2026, It was good. The bed/ pillows was firm-just right and comfortable. The receptionist that attended to us ( x 2 couples) her name is Akhila zak. She was very receptive, lovely smile and calm. She explained the services and made our check in effortless. She was quick to resolve a complaint we had about breakfast the next morning making sure one of her team helped us to Navigate. She is an example of the type of staff personnel hotels should have at their reception areas to welcome new and existing guest. She deserves a raise.A downside observation was that no spa treatments and the lifts were quite slow. It was also quite a busy weekend with a lot of people around the Lobby, which was a little overwhelming. Overall, Lovely.
• LT

  Les Tsui

  Sep 29, 2026
  5.0
  We loved staying at this hotel! Mainly because of the Guest Service and the Location with the included breakfast for a Premium Upgrade! The room was subpar as we did upgrade to the higher floor with a view. However, with adding the upgrade, we expected more. But the view was great. What the cons were: creaky elevators, overcrowded in the lobby during busy check-in times with school groups, the outdated restrooms in the Lobby. However, the Pros are: Emmie (spelling?) who was VERY WELCOMING and INVITING to us! After a long day of travel from Seattle, she made quite an impression on us, sharing great insights on the hotel, genuinely cared about our stay! Please recognize her for doing such a great job in her field. We also enjoyed the breakfast every morning and the location to the High Street Kensington Station which was only a block away. Also, to the rest of the Staff, great Service!! Would love to also thank the Asian gentlemen who helped us with stowing our Luggage for safe keeping!
• CR

  Cameron Riley

  Sep 26, 2026
  2.0
  Stayed on the 11th floor while I was in the city for a work conference. Arrived at 7pm but was told I wouldn’t be able to check in until the rest of the guests arrived as all four booking were made on 1 card - which is less than ideal but that’s the process so fair enough. Finally got into the room and was slightly disappointing especially considering my room had been upgraded to a ‘premium’. It was a very standard room which wouldn’t have been out of place on the Blackpool promenade, felt very tried with chipped and worn furniture, it didn’t particularly give me a clean or pleasant vibe. Not to mention my ‘double’ bed was two singles pushed together with a notable notch in the mattress between the two. Breakfast was also really not up to scratch, you’d be better off finding a Wetherspoons nearby and avoiding the £12.50 cost. My biggest issue was the incredibly thin interconnecting doors in the rooms which allowed me to be woken up multiple times throughout the night from the nightmare next door, thin enough to the point I could quite easily hear next door talking on their phone in the morning as well as the ‘videos’ they were playing 🤦‍♂️ One thing I will say is the staff were quick to deal with the situation which was appreciated, although it hadn’t resolved anything. Overall if this was a budget hotel I wouldn’t really bat an eye but for the prices they charge and the reputation as a ‘4 star’ hotel I was left massively disappointed.

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