Premier Inn London Ilford (Newbury Park)

Reviews

• AA

  Adex

  5 days ago
  5.0
  Amazing and modern hotel , I stayed 3 nights in July. Their names have escaped me but the friendly manger and technician were kind and helped fix an issue in our room ( there was a leak as a result of the air conditioning system during the peak summer ) we were offered apologies and a complementary breakfast on our last day there - Also it’s near Valentines park and the central line which we used to connect to central london and other lines.
• PP

  pen_360 pen

  Aug 26, 2026
  5.0
  We had a nice time at this hotel, lovely and friendly staff, delicious food and hospitality. Well done team
• CC

  Corey Catlow

  Aug 18, 2026
  2.0
  Massively understaffed, staff are overrun at times and interrupted my meal numerous times to confirm something they could of done on their computer. Food was microwave equivalent. Would recommend anywhere else for food and service room is cosy though.
• GK

  Gary Kenny

  Aug 15, 2026
  5.0
  I stay at this hotel once a month in the Premier Inn Plus rooms which are so lovely, clean and homely feeling. Even better all the Plus rooms are located on the 7th floor at the top level so noise is minimal. I want to thank the lady chef who was polite and friendly and brought my food to my table with a smile 🩷 I want to thank the male reception staff member who was super friendly and made you feel welcome. This is by far the best Premier Inn in my local area in my opinion. Looking forward to my next stay next month. Keep up the good work team Premier Inn Newbury Park Ilford🩷💐
• JJ

  Jasmin

  Aug 3, 2026
  1.0
  The rooms themselves were lovely and very clean. However, I was extremely disappointed with the booking process and pricing. I booked around six months in advance because I wanted a family room, but none were available online. I even called the hotel and was told there were no family rooms available, so I had no choice but to pay almost three times as much to accommodate my family. To make matters even worse, because we couldn’t get a family room, my children ended up having to stay in separate rooms, which is far from ideal for a family holiday. Then, during our stay, I saw another guest walk in and book a family room at reception immediately. After booking six months in advance and being told there were none available, it honestly felt quite cheeky. It gave the impression that family rooms weren’t being made available online, leaving customers to pay much more for separate rooms instead. Very disappointing