Holiday Inn Leicester - Wigston by IHG

Reviews

• SH

  Stephen Human

  3 days ago
  4.0
  It’s always a pleasure to stay here as it serves all our needs but the £7 parking charge for guest is utterly ridiculous. Over the years, we have stayed here on many occasions as it close to family and friends, but we are considering to not coming anny after this stealth parking charge was levied on arrival. It came into force a couple of months ago and it was not highlighted at booking. The car park is seldom in demand for other non-stay parking and for us and most others it’s the only method of transport available to get there. I challenge those that decided to do this to remove it immediately. It’s a out of town hotel that people drive to, it should be a complimentary service.
• SC

  Sam Cundy

  3 days ago
  4.0
  We stayed here for our wedding anniversary last weekend with my mother in law accompanying. Whilst the friendly staff, location, facilities & spacious rooms were all great...there was a few things that needed improvement. Our executive premium room in 122, myself husband & small dog stayed in was lovely on 1st inspection, for the price paid & upgraded spec there was a few niggles. Scuffs & scratches on paintwork on walls & ceiling need attention, the corner sofa needs cleaning underneath cushions before every stay as there was old food/crumbs under each that had been missed from cleaners. One of the bedside reading lights was a warm bulb & the other was a cool bulb so didn't match, the pillows were too soft & though a pillow menu was advertised & requested on booking - we expected a choice to be in the room already without having to ask reception. The aircon may need servicing as it didn't get cool enough on the lowest setting & therefore had to rely on opening the windows throughout our stay (my mother in laws one in room 125 however worked perfectly). The bathroom was of good cleanliness & standard, however the vanity mirror mounted on the wall was very loose & damage to the wall using this from previous guests needs attention as this was quite unsightly & unsafe. Breakfast choice & quality was fantastic & though a good open space to enjoy with our dog, the small section doesn't provide enough tables for 3 or more eating (apart from 2 sofas which you can't feasibly eat at - only 1, 4 seater table was available) so eating as a 3 person was tricky as the 2nd morning one person had taken up the only 4 seater table meaning we had to use a table in the bar/pool table area away from main breakfast area. We suggest that when there is only a small section for dog owners to eat in, hotel staff advise non dog owner guests to be seated only in the main dining restaurant section & leave this area free. Also more 3-4 seater tables are needed in case more than one family come to breakfast at the same time. Not enough knives & forks or spare napkins provided either so had to go ask. On check out day, as we were in the process of packing our car between our 2 seperate rooms - the cleaners had entered my mother in laws room & started cleaning early way before the 11am check out time which we found unprofessional. Cleaners should only be entering a room to strip down & clean for the next guests AFTER full check out of previous guest when informed by reception. This left my mother in law quite uncomfortable & made for an awkward experience when she needed to re-enter to use the bathroom before we left. Regardless of mentioned above we would definitely return & recommend to friends & family but would appreciate improvements implemented.
• AN

  Amanda Nunnley

  Oct 8, 2026
  5.0
  went for breakfast to meet a friend who stayed there. lovley rooms amazing breakfast all you can eat. nice upgrade from reception to resutrant. Staff were so helpful. will return again
• RK

  R. KARA

  Oct 6, 2026
  5.0
  Hardeep was fantastic from the moment we arrived at the Holiday Inn. Although our stay was only a short one, as we were using the hotel as a base close to where we needed to be, she made us feel very welcome. While a few issues arose during our stay, Hardeep went above and beyond to resolve them and ensure everything was put right. Her professionalism, care and dedication to excellent customer service were truly outstanding. She is a credit to the hotel and thoroughly deserves a 5-star review. Thank you again, Hardeep!
• IS

  ian shaw

  Sep 29, 2026
  4.0
  We got a quiet room overlooking the car park. The room was an executive. Spacious and the windows weee able to be opened. Air conditioner was noisy so turned it off. Breakfast room was very good Boone and roomy with lots of natural light due to the large windows. Food was ok to good. Staff were helpful and attentive. Was able to charge EV overnight on one of the two pod point chargers - both slow charging. We had a very large bed. Very comfortable.

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